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- Tasks: Join our team as a Customs Clerk, ensuring smooth shipment clearance and exceptional customer service.
- Company: Work with a leading global Freight Forwarding company known for its dynamic environment.
- Benefits: Enjoy private medical insurance, a contributory pension scheme, and life assurance.
- Why this job: Be part of a fast-paced industry, build relationships, and make an impact in logistics.
- Qualifications: 6 months to 1 year of experience in customs brokerage or related fields required.
- Other info: Opportunity for growth in a supportive team focused on compliance and customer satisfaction.
The predicted salary is between 30000 - 42000 £ per year.
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Our client who are a global Freight Forwarding company are looking for a Customs Brokerage Agent to join their team in the Feltham area.
The right individual will ensure the correct and timely clearance, delivery and billing of shipments, while providing exceptional customer service within the Customs Brokerage department.
Job type: Permanent
Package:
- Private Medical Insurance
- Voluntary, contributory Pension Scheme
- Life Assurance Employee
General Role:
- Create and look up Customer SOPs and correctly interpret this information to fulfill the customers’ instructions and expectations
- Ensure accurate and timely data entry into the operating systems
- Transpose customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration
- Keep up to date on all regulatory requirements governing the import and export of goods
- Meet KPI standards, as per the company’s procedures
- Overseas communications, timely responses to emails and requests (internal and external)
- Ensure timely delivery of freight to customers
- Ensure documentation is sent timely to the customer or brokerage for customs purposes
- Ensure accurate and timely client billing and passing of vendor invoices
- Contribute to maintain strong relationships with vendors (airlines, ocean carriers, trucking companies, and others)
- Track and trace
- Customs files. Interact with customs authorities to address any issues/questions that may arise before, during or after the clearing process
- Act as the liaison between the customs authorities
- Verify documents received for customs purposes are compliant and correct
- Ensure compliance at all times to regulations
Qualifications/Experience Requirements:
- 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
- Good knowledge of customs brokerage process and system essential
- Good knowledge of customs legislation, especially with regards to classification, valuation and origin
- Knowledge of air, road and ocean transport
- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs.
WR is acting as an Employment Agency in relation to this vacancy.
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Customs Clerk employer: White Recruitment
Contact Detail:
White Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customs Clerk
✨Tip Number 1
Familiarise yourself with the customs brokerage process and current regulations. This knowledge will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the logistics and customs industry. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities.
✨Tip Number 3
Prepare for potential interview questions by practising how you would handle specific scenarios related to customs clearance and customer service. This will show your problem-solving skills and readiness for the role.
✨Tip Number 4
Research the company’s values and recent news. Tailoring your conversation to align with their mission during interviews can set you apart from other candidates.
We think you need these skills to ace Customs Clerk
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Customs Clerk. Familiarise yourself with customs brokerage processes and regulations to demonstrate your knowledge in your application.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise your knowledge of customs legislation, data entry accuracy, and customer service abilities.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that relate to the key responsibilities outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, as well as ensuring that all information is clear and concise to make a positive impression.
How to prepare for a job interview at White Recruitment
✨Know Your Customs Regulations
Make sure you brush up on the latest customs regulations and legislation. Being able to discuss specific laws or recent changes will show your expertise and commitment to the role.
✨Demonstrate Attention to Detail
As a Customs Clerk, accuracy is key. Prepare examples from your past experience where your attention to detail made a difference, especially in data entry or documentation.
✨Showcase Your Communication Skills
Effective communication is crucial in this role. Be ready to share instances where you successfully liaised with clients or customs authorities, highlighting your interpersonal skills.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of potential customs issues you might face and how you would resolve them, demonstrating your critical thinking.
