At a Glance
- Tasks: Service and maintain industrial doors, ensuring top-notch customer satisfaction.
- Company: Leading UK provider of industrial doors with a strong reputation.
- Benefits: Competitive salary, overtime pay, company van, and gym contributions.
- Other info: Great career growth opportunities and ongoing training available.
- Why this job: Join a growing team and make a real impact in the industry.
- Qualifications: Experience in engineering and strong problem-solving skills required.
A leading UK provider of industrial doors and loading bay solutions is looking to recruit a Service Engineer to support continued growth across the south side of the M25. The business is well-established, supplying major names across retail, logistics, and distribution, with a strong reputation for service quality and long-term customer relationships.
The Role
You’ll be responsible for servicing, maintaining, and repairing industrial doors and loading bay equipment across a regional patch, ensuring high levels of customer satisfaction and operational performance.
Key Responsibilities
- Service, maintenance, and repair of industrial doors and dock equipment
- Fault finding, diagnostics, and breakdown response
- Carry out planned preventative maintenance (PPM)
- Provide clear service reports and recommendations
- Identify additional works and support conversion of quotes
- Support installations when required
- Deliver a high standard of customer service on-site
Requirements
- Background in electrical, mechanical, hydraulic, or similar engineering discipline
- Field service experience (industrial doors or similar equipment desirable)
- Strong fault-finding and problem-solving skills
- Comfortable working independently and customer-facing
- Flexibility to travel and participate in on-call rota (1 in 5)
Package
- Basic salary £35,000
- OTE £42,000 (including overtime and on-call)
- Overtime paid at enhanced rates
- £240/week on-call allowance
- Commission (2.5%–5% on parts sales)
- Company van, tools, PPE
- 25 days holiday + bank holidays
- Gym contribution + perks platform
- Ongoing training and development
This is a strong opportunity to join a growing, people-focused organisation offering stability, development, and long-term career prospects.
Service Engineer Industrial Doors in Crawley employer: White Recruitment
Join a well-established leader in industrial doors and loading bay solutions, where your role as a Service Engineer will be supported by a strong commitment to employee development and customer satisfaction. With competitive pay, generous holiday allowances, and a culture that prioritises work-life balance, you will thrive in a dynamic environment that values your contributions and offers clear pathways for career advancement. Located in the Crawley area, this is an excellent opportunity to be part of a growing team that fosters long-term relationships with both customers and employees.
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer Industrial Doors in Crawley
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your problem-solving skills. Think about specific examples from your past experiences that highlight your ability to handle faults and repairs effectively.
✨Tip Number 3
Don’t just apply through job boards; head over to our website and submit your application directly. This shows initiative and gives you a better chance of standing out to hiring managers.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can leave a lasting impression and keep you fresh in the interviewer's mind. Plus, it shows your enthusiasm for the role!
We think you need these skills to ace Service Engineer Industrial Doors in Crawley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in servicing and maintaining industrial doors or similar equipment. We want to see how your skills match the role, so don’t be shy about showcasing your fault-finding and problem-solving abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background fits with our company values. We love seeing enthusiasm and a personal touch, so let your personality come through.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon unless it’s relevant to the role. This helps us understand your qualifications quickly!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to attach all your documents in one go. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at White Recruitment
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to industrial doors and loading bay equipment. Be ready to discuss your experience with fault finding, diagnostics, and any specific projects you've worked on that relate to the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, think of examples where you've delivered excellent service. Prepare to share how you’ve handled difficult situations or gone the extra mile for a client.
✨Be Ready for Practical Questions
Expect some scenario-based questions that test your problem-solving skills. They might ask how you would approach a breakdown response or conduct planned preventative maintenance, so have a few strategies in mind.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing training opportunities, or what success looks like in this role. It shows you're genuinely interested and engaged.
