At a Glance
- Tasks: Manage Ocean Freight shipments and ensure exceptional customer service.
- Company: Join a growing global logistics business with a supportive culture.
- Benefits: Competitive salary, 30 days holiday, pension scheme, and ongoing training.
- Other info: Exciting opportunities for progression in a varied logistics environment.
- Why this job: Be part of a dynamic team and develop your career in logistics.
- Qualifications: 2 years experience in freight forwarding and strong communication skills.
The predicted salary is between 30000 - 36000 € per year.
A well‑established and growing global logistics business is currently seeking an experienced Freight Forwarder to join its expanding operations team based in the Coleshill area. This is an exciting opportunity to join a forward‑thinking company offering genuine long‑term career progression, exposure across multimodal freight operations, and the chance to work within a supportive and collaborative environment. The role will initially focus on Ocean Freight operations, with future development into Air and Road Freight. The successful candidate will play a key role in managing shipments from start to finish, building strong customer relationships, and delivering exceptional service across international import and export operations.
What’s on Offer:
- Salary up to £36,000 (Monday–Friday, 09:00–17:30)
- 30 Days Holidays
- Company pension scheme
- Life insurance cover
- Employee assistance programme with wellbeing, legal, and shopping benefits
- Secure onsite parking
- Company uniform provided
- Ongoing training and professional development
- Clear progression opportunities within a growing international business
- Supportive and team‑oriented working culture
The Role:
Key responsibilities will include:
- Managing Ocean Freight shipments from booking through to final delivery
- Handling customer enquiries, quotations, and shipment bookings
- Liaising with customers, hauliers, customs brokers, and internal departments
- Ensuring shipment documentation and customs procedures are completed accurately
- Monitoring shipments and proactively updating customers throughout the process
- Supporting import and export operations across multimodal freight services
- Maintaining high levels of customer service and operational efficiency
- Assisting with claims handling and problem resolution where required
- Supporting continuous improvement initiatives and operational projects
This is a varied and hands‑on role within a busy logistics environment where no two days are the same.
About You:
We are looking for someone who has:
- Minimum 2 years’ experience within freight forwarding or logistics operations
- Good understanding of import/export procedures and customs documentation
- Experience handling Ocean Freight operations (Air and Road knowledge beneficial)
- Strong communication and customer service skills
- Excellent organisational skills and attention to detail
- Ability to work independently and as part of a team
- Good IT skills including Microsoft Office applications
- A proactive and solutions‑focused mindset
Multimodal Freight Coordinator in Coleshill employer: White Recruitment
Join a well-established global logistics business that prioritises employee growth and development in the Coleshill area. With a supportive and collaborative work culture, you will benefit from ongoing training, clear career progression opportunities, and a comprehensive benefits package including 30 days of holiday and a company pension scheme. This is an exciting chance to be part of a forward-thinking team where your contributions to multimodal freight operations will be valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Multimodal Freight Coordinator in Coleshill
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics industry, attend events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their approach to multimodal freight and be ready to discuss how your experience aligns with their needs. Show them you're not just another candidate!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for talented individuals to join our team. Keep an eye on our listings and make sure your application stands out by highlighting your relevant skills and experiences.
We think you need these skills to ace Multimodal Freight Coordinator in Coleshill
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Multimodal Freight Coordinator role. Highlight your experience in freight forwarding, especially with Ocean Freight, and showcase any relevant skills that match the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about logistics and how your background makes you a perfect fit for our team. Don’t forget to mention your customer service skills and proactive mindset!
Showcase Your Achievements:When detailing your experience, focus on specific achievements rather than just duties. Did you improve shipment efficiency or enhance customer satisfaction? Numbers and examples can really make your application stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at White Recruitment
✨Know Your Freight Forwarding Basics
Make sure you brush up on your knowledge of import/export procedures and customs documentation. Being able to discuss these topics confidently will show that you understand the core responsibilities of a Multimodal Freight Coordinator.
✨Showcase Your Customer Service Skills
Prepare examples of how you've handled customer enquiries or resolved issues in the past. This role requires strong communication and customer service skills, so demonstrating your ability to build relationships will set you apart.
✨Demonstrate Your Organisational Skills
Think of specific instances where your attention to detail and organisational skills made a difference in your previous roles. The interviewers will want to see that you can manage shipments efficiently from start to finish.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your proactive and solutions-focused mindset. Prepare to discuss challenges you've faced in logistics and how you overcame them, as this will highlight your ability to handle the dynamic nature of the role.
