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- Tasks: Coordinate and oversee European road freight operations while ensuring exceptional customer service.
- Company: Established international freight forwarder with 25 years of experience.
- Benefits: Competitive salary, generous holidays, pension contributions, and ongoing training.
- Why this job: Join a growing team and make an impact in the logistics industry.
- Qualifications: Experience in road freight operations and strong communication skills.
- Other info: Fast-paced environment with opportunities for continuous development.
The predicted salary is between 21600 - 30000 £ per year.
Location: Burton-on-Trent
Hours: Monday – Friday, 9am – 17:30 (approx)
Salary: Up to £30,000 (DOE)
We are recruiting for our client, an international multi modal freight forwarder that provides start to finish operations, including break bulk and project services. The company has been running for 25 years and is looking to expand their Road Freight team. We are seeking a European Road Freight Operator to join their expanding team. The ideal candidate will be responsible for planning, coordinating and overseeing road freight operations throughout Europe.
Your key responsibilities as a Road Freight Forwarder:
- Organise and coordinate end to end European road freight operations
- Customer centric operations
- Manage daily operations of the road freight division, including driver communication, monitoring shipments, and handling any issues that arise during transit.
- Provide freight rates, quotes and pricing solutions for customers
- Deliver exceptional customer service
- Track and update delivery statuses in the company's system and provide regular updates to clients
- Resolving any issues or delays that may arise
- Job invoicing and costing
- Making sure the department stays up to date with regulations, ensuring compliance with all documentation
- Customs declarations / clearances
Requirements:
- Proven experience in Road Freight operations
- A strong understanding of transportation and operation regulations
- Excellent communication and negotiation skills
- The ability to problem solve and work effectively in a fast-paced environment and working to tight deadlines
- Proficiency in relevant software for transportation management.
- Groupage experience is an advantage
Benefits:
- Salary up to £30,000 (DEO)
- Generous holiday entitlement
- Company pension contribution
- Free on-site parking
- Continuous development & training
Freight Forwarder in Burton upon Trent employer: White Recruitment
Contact Detail:
White Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Forwarder in Burton upon Trent
✨Tip Number 1
Network like a pro! Reach out to people in the freight forwarding industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their services and be ready to discuss how your experience aligns with their needs. Show them you’re not just another candidate, but someone who genuinely cares about their success.
✨Tip Number 3
Practice your communication skills! As a Freight Forwarder, you'll need to convey information clearly and effectively. Role-play common interview scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Freight Forwarder in Burton upon Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Freight Forwarder role. Highlight your experience in road freight operations and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. Don’t forget to mention your customer service skills and problem-solving abilities!
Show Off Your Communication Skills: Since excellent communication is key in this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to showcase any relevant experiences where you’ve successfully communicated with clients or managed teams.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at White Recruitment
✨Know Your Freight Forwarding Basics
Before the interview, brush up on your knowledge of road freight operations and regulations. Understand the end-to-end process, from customs declarations to delivery tracking. This will show that you’re not just familiar with the role but genuinely interested in the industry.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've successfully handled issues in past roles. Whether it was a shipment delay or a customer complaint, having specific stories ready will demonstrate your ability to think on your feet and resolve problems effectively.
✨Communicate Clearly and Confidently
Since excellent communication is key in this role, practice articulating your thoughts clearly. During the interview, be sure to listen actively and respond thoughtfully. This will reflect your ability to manage driver communications and client updates seamlessly.
✨Research the Company and Its Culture
Take some time to learn about the company’s history and values. Understanding their approach to customer service and operations will help you align your answers with what they’re looking for. Plus, it shows that you’re genuinely interested in being part of their team.
