At a Glance
- Tasks: Service and maintain industrial doors, ensuring top-notch customer satisfaction.
- Company: Established UK provider with a strong reputation in the industry.
- Benefits: Competitive salary, overtime pay, company van, and gym perks.
- Other info: Enjoy ongoing training and development opportunities.
- Why this job: Join a growing team and make a real impact in the service industry.
- Qualifications: Experience in engineering and strong problem-solving skills required.
The predicted salary is between 35000 - 42000 € per year.
An established UK provider of industrial doors and loading bay solutions seeks a Service Engineer to support growth across the South West. The company supplies major retailers, logistics and distribution firms and has a strong reputation for service quality and long‑term customer relationships.
The Role
You’ll be responsible for servicing, maintaining, and repairing industrial doors and loading bay equipment across a regional patch, ensuring high levels of customer satisfaction and operational performance.
Key Responsibilities
- Service, maintenance, and repair of industrial doors and dock equipment
- Fault finding, diagnostics, and breakdown response
- Carry out planned preventative maintenance (PPM)
- Provide clear service reports and recommendations
- Identify additional works and support conversion of quotes
- Support installations when required
- Deliver a high standard of customer service on‑site
Requirements
- Background in electrical, mechanical, hydraulic, or similar engineering discipline
- Field service experience (industrial doors or similar equipment desirable)
- Strong fault‑finding and problem‑solving skills
- Comfortable working independently and customer‑facing
- Flexibility to travel and participate in on‑call rota (1 in 5)
Package
- Basic salary £35,000
- OTE £42,000 (including overtime and on‑call)
- Overtime paid at enhanced rates
- £240/week on‑call allowance
- Commission (2.5%–5% on parts sales)
- Company van, tools, PPE
- 25 days holiday + bank holidays
- Gym contribution + perks platform
- Ongoing training and development
Service Engineer Industrial Doors in Bristol employer: White Recruitment
Join a reputable UK provider of industrial doors and loading bay solutions, where your skills as a Service Engineer will be valued in a supportive and dynamic work environment. With competitive earnings potential, ongoing training, and a strong emphasis on employee development, you'll thrive in a culture that prioritises customer satisfaction and teamwork. Located in the vibrant South West, this role offers not just a job, but a meaningful career path with opportunities to grow and excel.
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer Industrial Doors in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your problem-solving skills. Think of specific examples from your past experiences that highlight your ability to service and maintain equipment effectively.
✨Tip Number 3
Don’t just wait for job alerts! Actively search for opportunities on our website and apply directly. Tailor your application to show how your skills in fault-finding and customer service make you the perfect fit for the role.
✨Tip Number 4
Follow up after interviews with a thank-you email. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the best choice for the Service Engineer role!
We think you need these skills to ace Service Engineer Industrial Doors in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in servicing and maintaining industrial doors or similar equipment. We want to see how your skills match the role, so don’t be shy about showcasing your fault-finding and problem-solving abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background in engineering makes you a perfect fit for our team. Keep it friendly and professional – we love a good story!
Show Off Your Customer Service Skills:Since this role involves a lot of customer interaction, make sure to mention any previous experience where you’ve delivered excellent service. We value long-term relationships with our clients, so let us know how you can contribute to that!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at White Recruitment
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to industrial doors and loading bay equipment. Be ready to discuss your experience with fault finding, diagnostics, and any specific projects you've worked on that relate to the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, think of examples where you've delivered excellent service. Prepare to explain how you handle difficult situations and ensure customer satisfaction, as this will be key to impressing them.
✨Be Ready for Practical Scenarios
Expect some scenario-based questions or even practical tests during the interview. They might ask how you would approach a specific fault or breakdown. Practise articulating your thought process clearly and confidently.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company’s operations, their approach to maintenance, or their customer base. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you.
