Ocean Export Operations

Ocean Export Operator

Solihull | £35,000 per year
Hybrid working | 25 days' holiday

Take ownership of ocean export shipments, build strong customer relationships and put your freight forwarding expertise to work in a varied operational role.

This Solihull-based opportunity combines responsibility for the full shipment process with hybrid working and 25 days' holiday. It's an attractive move for someone who enjoys coordinating international freight, solving problems and delivering a service customers can rely on.

What's on offer

• Salary of £35,000 per year

• Hybrid working

• 25 days' holiday

• A varied ocean export role with ownership of shipments

• Regular contact with customers, shipping lines and overseas partners

The role

You'll coordinate ocean export shipments from booking through to departure and onward delivery, ensuring documentation is accurate, deadlines are met and customers remain informed.

Your responsibilities will include:

• Managing FCL and LCL ocean export shipments

• Arranging bookings with shipping lines and overseas agents

• Coordinating collections, haulage and shipping schedules

• Preparing and checking export documentation, including bills of lading and shipping instructions

• Coordinating customs clearance requirements

• Monitoring shipments and resolving delays or operational queries

• Providing quotations and maintaining accurate shipment costs

• Completing invoicing and keeping system records up to date

• Building customer relationships through proactive communication

About you

• Previous ocean export experience within freight forwarding

• A good understanding of export processes and shipping documentation

• Confidence liaising with customers, shipping lines, hauliers and overseas agents

• Strong organisation and attention to detail

• The ability to manage multiple shipments and competing deadlines

• A practical, customer-focused approach to resolving problems