Service Manager – Heat Networks

Service Manager – Heat Networks

Full-Time 44000 - 66000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead technical services for heat networks, ensuring quality and compliance across installations.
  • Company: Join a leading HVAC recruitment partner with a focus on innovation and teamwork.
  • Benefits: Enjoy a competitive salary, remote work, generous holiday, and pension contributions.
  • Why this job: Make a real impact in the energy sector while developing your leadership skills.
  • Qualifications: 3-5 years in heat networks or energy systems with strong technical knowledge.
  • Other info: Dynamic role with opportunities for career growth and nationwide travel.

The predicted salary is between 44000 - 66000 £ per year.

We are seeking a Senior Heat Network Engineer to progress into a Technical Service Manager role, to lead the delivery of technical services across heat networks nationwide. This role will take ownership of installation quality, commissioning, fault resolution, compliance, and long-term system performance across HIUs, metering, and billing systems. This is a field-based role requiring nationwide travel and flexibility outside standard office hours. The successful candidate will also play a key role in building and leading a technical team, managing subcontractors, overseeing operational processes, and supporting regulatory audits.

Key Responsibilities

  • Technical Delivery
    • Conduct site surveys for HIUs, metering, billing, energy efficiency, and compliance
    • Install and commission metering systems including AMR, data loggers, gateways, routers, and M-Bus networks
    • Carry out fault finding, diagnostics, optimisation, and system performance improvements
    • Support contractors with HIU installation and commissioning to required standards
    • Manage warranty claims, liaising with manufacturers and clients to achieve technical resolution
    • Produce technical reports, O&M manuals, commissioning records, and compliance documentation
  • Compliance & Safety
    • Ensure compliance with Heat Network (Metering and Billing) Regulations 2014 (as amended), CIBSE CP1, ESOS, and relevant industry standards
    • Prepare and maintain RAMS and ensure safe working practices on all sites
    • Operate in line with CDM Regulations and company health & safety policies
  • Stakeholder Management
    • Act as the technical lead for clients, housing associations, developers, and managing agents
    • Handle technical enquiries from end users and clients, maintaining strong professional relationships
    • Manage subcontractors, ensuring quality, compliance, and performance standards are met
  • Operational & Team Support
    • Oversee warehouse stock control, materials procurement, and internal stock systems
    • Support internal and external audits
    • Provide technical training, mentoring, and onboarding for new team members
    • Support business development activities with technical input when required

About You

Qualifications & Experience

  • Formal engineering qualifications
  • 3-5+ years’ experience in a technical role within heat networks, metering, or energy systems
  • Strong technical knowledge of HIUs, heat networks, metering and billing systems, and M-Bus networks
  • Experience with commissioning, system monitoring, optimisation, and fault diagnosis
  • Working knowledge of Heat Network Regulations, CIBSE CP1, ESOS, and compliance frameworks

Skills & Behaviours

  • Excellent problem-solving, fault-finding, and technical reporting skills
  • Proven ability to manage projects, subcontractors, and operational priorities
  • Strong leadership potential with the ability to develop and guide a growing technical team
  • Accountable, adaptable, safety-focused, and collaborative in approach

Package

  • Salary £55,000
  • Car or allowance
  • Remote-based
  • 33 days holiday including bank holidays
  • 8% pension (3% employee, 1% government, 4% employer)

Service Manager – Heat Networks employer: White Recruitment Construction

As a leading player in the HVAC sector, we pride ourselves on fostering a dynamic work culture that prioritises employee growth and development. Our Service Manager role offers not only competitive remuneration and generous holiday allowances but also the opportunity to lead a talented technical team while working flexibly across the UK. Join us to make a meaningful impact in the energy sector, supported by a collaborative environment and a commitment to compliance and safety.
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Contact Detail:

White Recruitment Construction Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager – Heat Networks

Tip Number 1

Network like a pro! Attend industry events, webinars, or local meet-ups related to heat networks and energy systems. It's a great way to connect with potential employers and show off your passion for the field.

Tip Number 2

Don’t underestimate the power of LinkedIn! Make sure your profile is up-to-date and reflects your skills in HIUs, metering, and compliance. Engage with posts, share your insights, and connect with industry leaders to get noticed.

Tip Number 3

Prepare for interviews by brushing up on technical knowledge and recent regulations. Be ready to discuss your experience with fault-finding and system optimisation. Show them you’re the go-to person for all things heat networks!

Tip Number 4

Apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a direct line to us, so we can see your application right away and get you in the door faster.

We think you need these skills to ace Service Manager – Heat Networks

Technical Delivery
Site Surveys
HIUs Installation and Commissioning
Metering Systems (AMR, Data Loggers, Gateways, Routers, M-Bus Networks)
Fault Finding and Diagnostics
System Performance Optimisation
Technical Reporting
Compliance with Heat Network Regulations
CIBSE CP1 Knowledge
ESOS Compliance
Stakeholder Management
Project Management
Leadership Skills
Training and Mentoring
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Service Manager role. Highlight your experience with heat networks, HIUs, and any relevant technical qualifications. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about heat networks and how your background makes you the perfect fit for our team. Keep it engaging and personal – we love a good story!

Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We’re keen on candidates who can demonstrate strong problem-solving abilities, especially in technical environments.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive – a quality we value!

How to prepare for a job interview at White Recruitment Construction

Know Your Technical Stuff

Make sure you brush up on your knowledge of HIUs, heat networks, and metering systems. Be ready to discuss specific projects you've worked on, especially those involving fault diagnosis and compliance with regulations. This will show that you’re not just familiar with the theory but have practical experience too.

Showcase Your Leadership Skills

Since this role involves leading a technical team, be prepared to share examples of how you've managed teams or projects in the past. Talk about how you’ve mentored others or handled subcontractors to ensure quality and compliance. This will demonstrate your leadership potential.

Prepare for Scenario Questions

Expect questions that put you in real-world situations, like how you would handle a fault in a heat network or manage a compliance issue. Think through your problem-solving process and be ready to articulate it clearly. This shows your analytical skills and ability to think on your feet.

Understand the Company’s Values

Research the company’s approach to safety, compliance, and customer relationships. Be ready to discuss how your values align with theirs and how you can contribute to their mission. This will help you stand out as a candidate who is not only qualified but also a good cultural fit.

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