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For Companies At a Glance
- Tasks: Manage customer relationships and coordinate complex manufacturing projects.
- Company: Established electronics manufacturer with a focus on innovation.
- Benefits: Competitive salary, bonus scheme, private healthcare, and enhanced holiday entitlement.
- Why this job: Be the key contact for customers and drive exciting projects in a dynamic environment.
- Qualifications: Experience in account management or technical sales, strong communication skills.
- Other info: Office-based role with opportunities for UK and European travel.
The predicted salary is between 28000 - 42000 £ per year.
Salary: circa £35,000 + bonus + benefits
Location: Office-based (UK) with occasional UK & European travel
The Role
We are recruiting an Account Manager for an established electronics manufacturing environment. This position is focused on managing and developing customer relationships while supporting the delivery of technically complex manufacturing projects. You will act as the main point of contact for assigned customers, ensuring their requirements are understood and aligned with internal manufacturing capabilities. The role involves account management, project coordination, and identification of growth opportunities.
Key responsibilities include:
- Managing customer relationships and expectations through clear, professional communication
- Coordinating the transfer and implementation of new projects from development to production
- Working closely with customer purchasing, engineering, and design teams
- Identifying and developing new opportunities within existing accounts
- Liaising with internal teams to ensure smooth delivery and high customer satisfaction
- Processing sales orders and supporting the New Product Introduction (NPI) process
The Candidate
You will have experience in a customer-facing account management or technical sales role, ideally within an engineering or outsourced manufacturing environment.
Key requirements:
- Strong commercial and negotiation skills
- Confidence presenting to customers and internal stakeholders
- Excellent communication and relationship-building ability
- Strong organisation and time management skills
- Calm, methodical approach under pressure
- Analytical problem-solving capability
- Proficiency in Microsoft Word and Excel
- Experience using MRP/ERP systems (desirable)
- Working knowledge of automated SMT PCB assembly (desirable)
Package
Salary circa £35,000
Sales-based bonus scheme
Private healthcare
Enhanced holiday entitlement
Enhanced family leave
Employee Assistance Programme
Additional Information
This is an office-based role with occasional UK and European travel.
Account Manager in Cardiff employer: White Recruitment Construction
Contact Detail:
White Recruitment Construction Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the electronics manufacturing sector. We all know that sometimes it’s not just what you know, but who you know that can help you land that Account Manager role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to account management and project coordination. We suggest role-playing with a friend or using online resources to boost your confidence and communication skills.
✨Tip Number 3
Showcase your analytical problem-solving skills during interviews. Think of examples from your past experiences where you successfully navigated challenges. We want to see how you can bring that calm, methodical approach to our team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Account Manager in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in customer-facing positions and any relevant technical sales experience. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've managed customer relationships and delivered successful projects in the past.
Showcase Your Communication Skills: Since communication is key in this role, make sure your application reflects your ability to convey information clearly and professionally. We love seeing candidates who can articulate their thoughts well, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at White Recruitment Construction
✨Know Your Stuff
Make sure you understand the electronics manufacturing environment and the specific role of an Account Manager. Brush up on technical terms related to manufacturing projects and be ready to discuss how your experience aligns with managing customer relationships in this field.
✨Showcase Your Communication Skills
Since clear communication is key in this role, prepare examples of how you've successfully managed customer expectations in the past. Think about times when you had to liaise between different teams and how you ensured everyone was on the same page.
✨Demonstrate Problem-Solving Ability
Be ready to discuss specific challenges you've faced in previous roles and how you approached them. Highlight your analytical skills and provide examples of how you’ve identified growth opportunities or resolved issues under pressure.
✨Prepare for Questions on Project Coordination
Expect questions about your experience with project management and coordination. Have a few examples ready that showcase your organisational skills and how you’ve successfully transferred projects from development to production while keeping all stakeholders informed.
