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For Companies At a Glance
- Tasks: Lead a regional service team and drive service revenue growth in a dynamic environment.
- Company: Join a global engineering organisation in the materials handling sector.
- Benefits: Enjoy a competitive salary, car allowance, bonus, and generous holiday package.
- Why this job: Make a real impact by leading a team and enhancing customer satisfaction.
- Qualifications: Experience in service management and strong leadership skills are essential.
- Other info: Clear progression opportunities within a supportive and innovative company.
The predicted salary is between 57000 - 57000 £ per year.
We are recruiting a Regional Service Manager on behalf of a global engineering organisation operating within the materials handling sector. This is a senior leadership role with full responsibility for regional service delivery, team performance, and service revenue growth.
This position suits an experienced service leader who combines people management, operational control, and commercial drive.
The Role
- Lead a regional service team, ensuring high levels of safety, customer satisfaction, and contractual performance.
- Drive service growth through maintenance contracts, upgrades, refurbishments, and digital service solutions.
Key Responsibilities
- Lead, coach, and develop a regional service team.
- Drive service revenue growth and margin performance.
- Manage maintenance contracts, SLAs, and service pipelines.
- Build and maintain strong customer and internal stakeholder relationships.
- Ensure operational efficiency, cost control, and resource planning.
- Champion HSEQ standards and regulatory compliance.
What We’re Looking For
- Proven experience in a materials handling environment (essential).
- Background in service management within engineering or industrial equipment.
- Strong people leadership and stakeholder management skills.
- Commercially minded with experience growing service revenue.
- Data-driven approach to planning, forecasting, and sales activity.
- Strong commitment to health, safety, and compliance.
Package & Benefits
- £57,000 basic salary.
- £900 per month car allowance.
- 10% annual bonus.
- 33 days holiday including bank holidays, with option to buy more.
- Pension, private medical, life assurance, and additional benefits.
- Clear long-term progression within a global organisation.
Location: Birmingham based. Regional travel required.
Regional Service Manager in Birmingham employer: White Recruitment Construction
Contact Detail:
White Recruitment Construction Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Service Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the materials handling sector and let them know you're on the hunt for a Regional Service Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its service offerings. Understand their challenges and think about how your experience can help them grow their service revenue. This will show you're not just another candidate, but someone who’s genuinely interested in making an impact.
✨Tip Number 3
Practice your leadership stories! Be ready to share specific examples of how you've led teams, managed contracts, and driven service growth. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them memorable.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job. Plus, applying directly shows your commitment and makes it easier for us to connect with you about opportunities that fit your skills.
We think you need these skills to ace Regional Service Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Regional Service Manager role. Highlight your experience in service management and materials handling, and don’t forget to showcase your leadership skills. We want to see how you can drive service revenue growth!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific achievements that demonstrate your ability to manage teams and improve customer satisfaction. We love a good story!
Showcase Your Data Skills: Since we’re looking for someone with a data-driven approach, make sure to include examples of how you've used data to plan and forecast in your previous roles. This will show us that you can handle the operational control aspect of the job.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at White Recruitment Construction
✨Know Your Stuff
Make sure you brush up on your knowledge of the materials handling sector. Understand the latest trends, technologies, and challenges in the industry. This will not only show your expertise but also demonstrate your genuine interest in the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams and driving performance. Think about specific situations where you successfully managed a team or improved service delivery. Be ready to discuss how you can apply these skills to the regional service team you'll be leading.
✨Understand the Company’s Goals
Research the global engineering organisation and its objectives. Familiarise yourself with their service offerings and how they align with customer needs. This will help you articulate how you can contribute to their service revenue growth and operational efficiency.
✨Prepare Questions
Have a list of thoughtful questions ready to ask during the interview. Inquire about the company culture, expectations for the role, and how success is measured. This shows your enthusiasm for the position and helps you assess if it’s the right fit for you.
