At a Glance
- Tasks: Lead and deliver complex aerospace programmes while ensuring customer satisfaction.
- Company: Respected organisation in the aerospace sector with a focus on innovation.
- Benefits: Competitive salary and significant additional benefits.
- Other info: Dynamic role with opportunities for professional growth and travel.
- Why this job: Make an impact in the aerospace industry and develop your leadership skills.
- Qualifications: Experience in programme management within aerospace and strong communication skills.
The predicted salary is between 50000 - 65000 £ per year.
Location: Cheltenham area
Travel: Regular travel to business sites, customer and supplier locations required
Reporting to: Product Line Director
Employment Type: Full-time, permanent
Overview: Our client, an established and highly respected organisation within the aerospace sector, is seeking an experienced Programme Manager to lead the successful delivery of customer programmes across a technically complex product portfolio. This role is central to ensuring operational, commercial, and technical performance across hydraulic and electro-mechanical actuation systems. Acting as a key customer interface, you will drive programme delivery, resolve complex issues, and maintain high levels of customer satisfaction while balancing cost, schedule, quality, and product integrity.
Key Responsibilities
- Programme Leadership & Delivery
- Lead the planning and execution of customer programmes, including repairs, modifications, reliability improvements, and product lifecycle activities.
- Manage programme cost, schedule, and performance against contractual and internal commitments.
- Identify risks and opportunities, implementing mitigation strategies and continuous improvement actions.
- Ensure all activities maintain safety, airworthiness, and configuration control.
- Customer Relationship Management
- Act as a primary point of contact for programme-related activities.
- Provide structured updates, recovery plans, and communication on technical or commercial issues.
- Lead regular customer reviews covering performance metrics, reliability trends, and delivery performance.
- Build strong, long-term customer relationships to support future business growth.
- Technical & Engineering Coordination
- Work closely with Engineering, Quality, and Operations teams to resolve technical issues.
- Coordinate investigations, root cause analysis, and corrective actions.
- Drive prioritisation and delivery of technical changes and product improvements.
- Ensure engineering decisions maintain safety, reliability, and certification integrity.
- Operations, Supply Chain & Commercial Interface
- Collaborate with Operations and Supply Chain to ensure efficient delivery performance and product support.
- Monitor cost drivers and support cost-reduction and margin improvement initiatives.
- Support commercial activities including contract discussions, warranty claims, and pricing.
- Performance Monitoring & Reporting
- Champion data-driven performance metrics such as reliability trends, MTBF, and delivery performance.
- Prepare and deliver programme status reports to internal and customer stakeholders.
- Drive continuous improvement against KPIs and overall programme performance.
- Compliance, Governance & Safety
- Ensure all activities meet applicable aerospace regulations, export controls, and internal standards.
- Maintain robust configuration control of hardware and documentation.
- Promote a strong safety and airworthiness culture across all programme activities.
Requirements
Skills & Experience
- Essential
- Proven programme or project management experience within the aerospace industry.
- Strong understanding of hydraulic or electro-mechanical actuation systems.
- Ability to lead and influence cross-functional teams (engineering, operations, quality, supply chain).
- Excellent communication and customer engagement skills.
- Experience managing financial performance, risk, and complex stakeholder environments.
- Strong analytical capability to resolve technical and operational issues.
- Desirable
- Experience supporting complex engineering or product-based programmes.
- Understanding of aerospace regulatory frameworks and configuration control principles.
- Background in engineering, operations, or supply chain.
- Project management certification (e.g. APM, PMI).
Personal Attributes
- Customer-focused with a proactive and responsive mindset.
- Strong problem solver with a high level of ownership and accountability.
- Highly organised, with the ability to manage multiple priorities effectively.
- Confident communicator capable of handling complex or challenging discussions.
- Collaborative and structured team player with positive leadership qualities.
Benefits
Competitive remuneration package inclusive of significant additional benefits.
Programme Manager in Cheltenham employer: White Raven Resourcing
As a leading player in the insurance sector, our company offers an exceptional work environment where innovation and collaboration thrive. With a strong focus on employee development, we provide ample opportunities for growth and advancement, alongside a competitive salary package of up to £90,000. Our supportive culture encourages teamwork and empowers you to make impactful decisions that drive our underwriting strategy forward.
