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- Tasks: Be the face of our restaurant, delivering exceptional service and creating memorable dining experiences.
- Company: Join White Rabbit Projects at Graduate by Hilton, where hospitality is at the heart of everything we do.
- Benefits: Enjoy an OTE hourly rate from £13.05, delicious meals, discounts, and wellbeing initiatives.
- Why this job: Embrace a supportive culture with opportunities for growth and innovation in a fast-growing team.
- Qualifications: Passion for hospitality, strong communication skills, and a proactive mindset; experience is a plus.
- Other info: Join us to enhance guest experiences and contribute ideas in a dynamic environment.
An opportunity to join the Breakfast and Restaurant Team at Graduate by Hilton, Cambridge. At White Rabbit Projects, we believe that hospitality is at the core of everything we do. Our commitment to providing exceptional service and creating memorable experiences for our guests is the driving force behind our success. We are a team of dedicated individuals who share a passion for excellence and a belief in doing the right thing, always.
As a Server, you will be the face of our restaurant, ensuring that every guest feels welcome and valued. You will take pride in delivering exceptional service, anticipating the needs of our guests, and going above and beyond to create a dining experience that exceeds expectations.
Essentially, you will embody our 4 core values:
- Hospitality is at Our Core: We believe in creating a warm and welcoming atmosphere where every guest feels at home. Your role is to embody this spirit, ensuring that each guest's dining experience is memorable and enjoyable.
- We Do the Right Thing: Integrity is paramount. You will be expected to act with honesty and fairness in all interactions, consistently making decisions that are in the best interest of our guests, your team, and the company.
- We Pursue Excellence: We are committed to delivering the highest standards of service. You will be expected to maintain a strong attention to detail, from the moment guests arrive until they leave, striving to exceed expectations at every opportunity.
- We Are All Entrepreneurs: We encourage innovation and initiative. You will be empowered to think creatively, solve problems on the spot, and contribute ideas that enhance the overall guest experience and improve operational efficiency.
What are we looking for?
- A passion for hospitality and a commitment to doing the right thing for our guests and team.
- A dedication to excellence, with a keen eye for detail and a desire to continuously improve.
- A proactive, entrepreneurial mindset—someone who takes initiative and looks for opportunities to enhance the guest experience.
- Strong communication and interpersonal skills, with the ability to build rapport with guests and colleagues alike.
- Experience in a similar role is a plus, but we value attitude and willingness to learn above all.
WHAT DO WE OFFER?
Aside from an OTE hourly rate from £13.05 per hour, we pride ourselves in offering: A supportive, people-focused culture. Delicious meals whilst you’re at work and discounts across WRP restaurants in your free time. Wellbeing initiatives such as access to cycle to work scheme and Hapi our benefits platform. In addition to all the above, joining the White Rabbit Projects family opens the door for so much possibility. We are a fast-growing team which means you will have ample opportunities to set up processes, share your expertise and learn until your heart (and brain) is content!
If you’re passionate about hospitality, committed to doing the right thing, driven to pursue excellence, and ready to embrace your entrepreneurial spirit, we would love to hear from you.
Server employer: White Rabbit Projects
Contact Detail:
White Rabbit Projects Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server
✨Tip Number 1
Familiarise yourself with the core values of White Rabbit Projects. Understanding their commitment to hospitality, integrity, excellence, and entrepreneurship will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your passion for hospitality by sharing personal experiences where you went above and beyond for guests. This will demonstrate your commitment to creating memorable dining experiences.
✨Tip Number 3
Prepare to discuss how you can contribute to a supportive team culture. Think of examples where you've worked collaboratively or taken initiative to enhance team dynamics in previous roles.
✨Tip Number 4
Research common challenges faced in the restaurant industry and be ready to share your ideas on how to address them. This shows your proactive mindset and willingness to innovate within the role.
We think you need these skills to ace Server
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the company is looking for in a Server. Pay attention to their core values and think about how your experiences align with them.
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality. Emphasise any roles where you demonstrated strong communication skills, attention to detail, or a proactive approach to customer service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your commitment to excellence. Use specific examples from your past experiences to illustrate how you embody the company's core values.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at White Rabbit Projects
✨Show Your Passion for Hospitality
Make sure to express your genuine love for the hospitality industry during the interview. Share personal experiences where you went above and beyond for guests, as this aligns with the company's core values.
✨Demonstrate Integrity
Be prepared to discuss situations where you had to make tough decisions that reflected honesty and fairness. This will showcase your commitment to doing the right thing, which is crucial for the role.
✨Highlight Attention to Detail
Provide examples of how you've maintained high standards in previous roles. Discuss specific instances where your attention to detail made a difference in the guest experience, as this is key to exceeding expectations.
✨Embrace Your Entrepreneurial Spirit
Think of innovative ideas or improvements you could bring to the team. During the interview, share these thoughts to demonstrate your proactive mindset and willingness to contribute creatively to enhance the guest experience.
