At a Glance
- Tasks: Lead daily operations and motivate the team to deliver exceptional guest experiences.
- Company: Join White Rabbit Projects, a vibrant hospitality group in Oxford.
- Benefits: Competitive salary, delicious meals, discounts, and wellbeing initiatives.
- Other info: Opportunities for growth and personal development in a supportive culture.
- Why this job: Be part of a dynamic team and make a real impact in hospitality.
- Qualifications: Previous management experience and strong leadership skills required.
The predicted salary is between 36000 - 54000 £ per year.
Join White Rabbit Projects as Restaurant Manager - Lead Service and Team Growth at The Alice, Oxford. At White Rabbit Projects, we deliver hospitality experiences that combine style, energy, and exceptional service. At The Alice, the all‑day dining restaurant within the iconic Randolph Hotel in Oxford, we serve classic British‑inspired dishes in a vibrant, design‑led setting. We’re now looking for a hands‑on, guest‑focused Restaurant Manager to support the Restaurant General Manager in leading the team and ensuring every guest enjoys a truly memorable dining experience.
If you’re passionate about people, food, and polished service — and ready to step up in a fast‑paced, quality‑driven environment — this role is for you.
Our Values - In Every Service, Every Guest Interaction
- HOSPITALITY IS AT OUR CORE: Lead the floor with warmth, professionalism, and attention to detail. Make every guest feel welcome.
- WE DO THE RIGHT THING: Manage fairly, treat your team with respect, and handle challenges calmly.
- WE PURSUE EXCELLENCE: Drive high standards in service and presentation, always aiming to deliver the best.
- WE ARE ALL ENTREPRENEURS: Take ownership of shifts, support the GM, and find opportunities to improve service and efficiency.
What Will You Be Doing?
- Lead the day‑to‑day operations of The Alice
- Leading and motivating the front‑of‑house team during busy shifts
- Delivering exceptional guest service and maintaining brand standards
- Overseeing reservations, floor planning, and smooth service execution
- Supporting recruitment, onboarding, and training of new team members
- Handling guest feedback with confidence and professionalism
What Do You Need?
- Previous supervisory or management experience in a quality‑led hospitality environment
- Strong leadership skills with a lead‑by‑example attitude
- Excellent communication and organisational skills
- A passion for hospitality, food, and creating memorable guest experiences
- Commercial awareness and the ability to support with KPIs and budgets
WHAT DO WE OFFER?
Aside from an OTE annual salary of £45,000 per annum, we pride ourselves in offering:
- A supportive, people‑focussed culture.
- Delicious meals whilst you’re at work and discounts across WRP restaurants in your free time.
- Wellbeing initiatives such as access to Hapi, our benefits platform.
In addition to all the above, joining the White Rabbit Projects family opens the door for so much possibility. We are a fast‑growing team which means you will have ample opportunities to set up processes, share your expertise and learn until your heart (and brain) is content!
If you’re passionate about hospitality, committed to doing the right thing, driven to pursue excellence, and ready to embrace your entrepreneurial spirit, we would love to hear from you.
Restaurant Manager in Oxford employer: White Rabbit Projects
At White Rabbit Projects, we pride ourselves on fostering a supportive and people-focused culture that values exceptional service and team growth. As a Restaurant Manager at The Alice in Oxford, you will enjoy delicious meals during your shifts, discounts across our restaurants, and access to wellbeing initiatives, all while being part of a fast-growing team that offers ample opportunities for personal and professional development. Join us to lead a vibrant dining experience and make a meaningful impact in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager in Oxford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like White Rabbit Projects. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to White Rabbit Projects
Don't be shy about reaching out to White Rabbit Projects directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant Manager in Oxford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about White Rabbit Projects and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at White Rabbit Projects
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
