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- Tasks: Welcome guests, manage reservations, and ensure a smooth dining experience.
- Company: Join the White Rabbit Projects team, dedicated to exceptional hospitality and memorable experiences.
- Benefits: Earn £14.50 per hour, enjoy free meals, discounts, and wellbeing initiatives.
- Why this job: Be part of a supportive culture with growth opportunities in a fast-paced environment.
- Qualifications: Previous customer-facing experience, strong communication skills, and a passion for hospitality required.
- Other info: Flexible hours including evenings and weekends; entrepreneurial spirit encouraged.
An amazing Restaurant Host opportunity with the White Rabbit Projects Team in 18, St Andrews. At White Rabbit Projects, we believe that hospitality is at the core of everything we do. Our commitment to providing exceptional service and creating memorable experiences for our guests is the driving force behind our success. We are a team of dedicated individuals who share a passion for excellence and a belief in doing the right thing, always. If you're a natural leader with a passion for hospitality and a commitment to pursuing excellence, we want you to join our team as a Restaurant Host.
What will you be doing?
As the first point of contact for our guests, you will play a vital role in setting the tone for an exceptional dining experience. If you are someone who thrives in a fast-paced environment, takes pride in making guests feel at home, and embodies our core values, we want to hear from you!
Key Responsibilities:
- Hospitality at Our Core: Greet and welcome guests with a genuine smile, ensuring they feel valued and appreciated from the moment they walk in. Manage reservations and seating arrangements to maximize guest satisfaction and flow.
- Do the Right Thing: Handle guest inquiries and concerns with professionalism and empathy. Ensure the front-of-house is always tidy and inviting, reflecting our commitment to doing things the right way.
- Pursue Excellence: Maintain an organized and efficient front-of-house operation. Assist in coordinating with servers and kitchen staff to deliver seamless service, always aiming to exceed guest expectations.
- We Are All Entrepreneurs: Take initiative to enhance the guest experience, whether by suggesting special seating arrangements, managing waitlists creatively, or identifying opportunities to improve our hosting process. Contribute ideas and feedback to help us continually elevate our service standards.
What are we looking for?
- Previous experience in a customer-facing role, preferably in hospitality
- Exceptional communication and interpersonal skills
- Ability to multitask and stay calm under pressure
- A genuine passion for hospitality and guest satisfaction
- Availability to work evenings, weekends, and holidays as needed
Why join White Rabbit Projects?
Aside from an OTE hourly rate of £14.50 per hour, we pride ourselves in offering: A supportive, people-focussed culture. Delicious meals whilst you're at work and discounts across WRP restaurants in your free time. Access to our discount platform, Hapi. Wellbeing initiatives such as access to our EAP and our Cycle to Work Scheme. In addition to all the above, joining the White Rabbit Projects family opens the door for so much possibility. We are a fast-growing team which means you will have ample opportunities to set up processes, share your expertise and learn until your heart (and brain) is content!
If you're passionate about hospitality, committed to doing the right thing, driven to pursue excellence, and ready to embrace your entrepreneurial spirit, we would love to hear from you.
Host employer: White Rabbit Projects
Contact Detail:
White Rabbit Projects Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host
✨Tip Number 1
Familiarise yourself with the White Rabbit Projects' values and mission. Understanding their commitment to exceptional service and hospitality will help you align your approach during interviews and discussions.
✨Tip Number 2
Prepare to showcase your interpersonal skills by thinking of specific examples from your past experiences where you made guests feel valued. This will demonstrate your ability to embody the core values they are looking for.
✨Tip Number 3
Research common challenges faced in a restaurant hosting role and think about how you would handle them. Being able to discuss these scenarios will show your problem-solving skills and readiness for the fast-paced environment.
✨Tip Number 4
Network with current or former employees of White Rabbit Projects if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Host
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Restaurant Host. Highlight your relevant experience in customer-facing roles and how it aligns with the key responsibilities outlined in the job description.
Craft a Tailored CV: Create a CV that specifically highlights your skills in hospitality, communication, and multitasking. Use keywords from the job description to demonstrate that you are a perfect fit for the role.
Write a Compelling Cover Letter: In your cover letter, express your passion for hospitality and your commitment to providing exceptional service. Share specific examples of how you've gone above and beyond in previous roles to enhance guest experiences.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at White Rabbit Projects
✨Show Your Passion for Hospitality
Make sure to express your genuine love for the hospitality industry during the interview. Share personal experiences where you went above and beyond to make guests feel welcome, as this aligns perfectly with the company's core values.
✨Demonstrate Excellent Communication Skills
As a Restaurant Host, communication is key. Practice clear and friendly responses to common guest inquiries. Be prepared to showcase how you handle difficult situations with professionalism and empathy.
✨Prepare for Fast-Paced Scenarios
Since the role involves multitasking in a busy environment, think of examples from your past experiences where you successfully managed multiple tasks under pressure. This will show that you can thrive in a dynamic setting.
✨Emphasise Team Collaboration
Highlight your ability to work well with others, especially in coordinating with servers and kitchen staff. Discuss any previous experiences where teamwork led to improved service or guest satisfaction, as this is crucial for the role.
