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- Tasks: Lead the team in delivering exceptional dining experiences and ensure guests feel valued.
- Company: Join White Rabbit Projects, where hospitality and memorable experiences are our core values.
- Benefits: Enjoy an OTE of £15.10 per hour, free meals, discounts, and wellbeing initiatives.
- Why this job: Be part of a supportive culture that encourages innovation and personal growth in hospitality.
- Qualifications: Passion for hospitality, strong communication skills, and a proactive mindset are essential.
- Other info: Experience is a plus, but attitude and willingness to learn are what we value most.
At White Rabbit Projects, we believe that hospitality is at the core of everything we do. Our commitment to providing exceptional service and creating memorable experiences for our guests is the driving force behind our success. We are a team of dedicated individuals who share a passion for excellence and a belief in doing the right thing, always. If you're a natural leader with a passion for hospitality and a commitment to pursuing excellence, we want you to join our team as a Head Waiter/Waitress.
As a Head Waiter/Waitress, you will be the face of our restaurant, ensuring that every guest feels welcome and valued. You will take pride in delivering exceptional service, anticipating the needs of our guests, and going above and beyond to create a dining experience that exceeds expectations. Essentially, you will embody our 4 core values:
- Hospitality is at Our Core: We believe in creating a warm and welcoming atmosphere where every guest feels at home. Your role is to embody this spirit, ensuring that each guest's dining experience is memorable and enjoyable.
- We Do the Right Thing: Integrity is paramount. You will be expected to act with honesty and fairness in all interactions, consistently making decisions that are in the best interest of our guests, your team, and the company.
- We Pursue Excellence: We are committed to delivering the highest standards of service. You will be expected to maintain a strong attention to detail, from the moment guests arrive until they leave, striving to exceed expectations at every opportunity.
- We Are All Entrepreneurs: We encourage innovation and initiative. You will be empowered to think creatively, solve problems on the spot, and contribute ideas that enhance the overall guest experience and improve operational efficiency.
What are we looking for?
- A passion for hospitality and a commitment to doing the right thing for our guests and team.
- A dedication to excellence, with a keen eye for detail and a desire to continuously improve.
- A proactive, entrepreneurial mindset—someone who takes initiative and looks for opportunities to enhance the guest experience.
- Strong communication and interpersonal skills, with the ability to build rapport with guests and colleagues alike.
- Experience in a similar role is a plus, but we value attitude and willingness to learn above all.
Aside from an OTE hourly rate from £15.10 per hour, we pride ourselves in offering:
- A supportive, people-focussed culture.
- Delicious meals whilst you're at work and discounts across WRP restaurants in your free time.
- Wellbeing initiatives such as access to cycle to work scheme and Hapi our benefits platform.
In addition to all the above, joining the White Rabbit Projects family opens the door for so much possibility. We are a fast-growing team which means you will have ample opportunities to set up processes, share your expertise and learn until your heart (and brain) is content! If you're passionate about hospitality, committed to doing the right thing, driven to pursue excellence, and ready to embrace your entrepreneurial spirit, we would love to hear from you.
Head Waiter/Waitress employer: White Rabbit Projects
Contact Detail:
White Rabbit Projects Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter/Waitress
✨Tip Number 1
Familiarise yourself with the core values of White Rabbit Projects. Understanding their commitment to hospitality, integrity, excellence, and entrepreneurship will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by sharing specific examples from your past experiences where you led a team or improved service quality. This will demonstrate your capability as a Head Waiter/Waitress and your fit for the role.
✨Tip Number 3
Prepare to discuss how you can enhance the guest experience creatively. Think of innovative ideas or solutions you've implemented in previous roles that could be beneficial in this position.
✨Tip Number 4
Network with current or former employees of White Rabbit Projects if possible. Gaining insights into their culture and expectations can give you an edge in understanding what they value most in a candidate.
We think you need these skills to ace Head Waiter/Waitress
Some tips for your application 🫡
Understand the Company Values: Before applying, take some time to understand White Rabbit Projects' core values. Make sure to reflect these values in your application, showcasing how your personal beliefs align with their commitment to hospitality, integrity, excellence, and innovation.
Tailor Your CV: Craft your CV specifically for the Head Waiter/Waitress position. Highlight relevant experience in hospitality, leadership roles, and any specific achievements that demonstrate your commitment to exceptional service and attention to detail.
Write a Compelling Cover Letter: In your cover letter, express your passion for hospitality and your proactive mindset. Use specific examples from your past experiences to illustrate how you embody the qualities they are looking for, such as going above and beyond for guests and taking initiative.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at White Rabbit Projects
✨Show Your Passion for Hospitality
Make sure to express your genuine love for the hospitality industry during the interview. Share personal experiences that highlight your commitment to creating memorable guest experiences, as this aligns perfectly with the company's core values.
✨Demonstrate Leadership Skills
As a Head Waiter/Waitress, you'll be expected to lead by example. Prepare to discuss situations where you've successfully managed a team or resolved conflicts, showcasing your ability to inspire and motivate others in a busy restaurant environment.
✨Emphasise Attention to Detail
The role requires a keen eye for detail. Be ready to provide examples of how you've gone above and beyond in previous roles to ensure exceptional service. This could include anticipating guests' needs or maintaining high standards in food presentation.
✨Be Proactive and Innovative
Highlight your entrepreneurial mindset by discussing any ideas you've implemented in past roles that improved guest experiences or operational efficiency. This shows that you're not just a follower but someone who actively contributes to the team's success.
