Reception Administrator in Wrexham

Reception Administrator in Wrexham

Wrexham Full-Time 25000 - 30000 £ / year (est.) No home office possible
White Oak UK

At a Glance

  • Tasks: Be the friendly face of our Chester HQ, handling calls and welcoming clients.
  • Company: Join a leading European Lending Platform with a dynamic team.
  • Benefits: Full-time role with opportunities for growth and development.
  • Why this job: Experience a busy office environment and support international executives.
  • Qualifications: Previous admin experience and strong communication skills are a plus.
  • Other info: Fast-paced role with varied tasks and a vibrant workplace culture.

The predicted salary is between 25000 - 30000 £ per year.

White Oak is an FCA authorised and regulated European Lending Platform which provides capital to support SMEs and mid-corporates through its full suite of flexible lending products. Headquartered in the UK, White Oak’s team of 170 specialists currently services a loan portfolio of over £500 million and have originated over £1.5 billion of assets since 2018.

As a financing affiliate of White Oak Global Advisors, LLC (WOGA), White Oak is able to access investor capital to support White Oak’s lending activities to complement its funding from banks and other financial institutions.

White Oak are recruiting for a full-time receptionist, joining our Business Support team. You will be the face of our HQ in Chester. The Chester office is a busy place to work and on reception no day is ever the same.

Description of role and key responsibilities:

  • To effectively handle inbound & outbound calls, fielding to relevant departments.
  • Provide a warm welcome to clients, and internal and external stakeholders in a friendly and professional manner, ensuring their needs are catered for.
  • Support for remote and visiting international senior executives from White Oak, White Oak Global Advisors and their affiliates. Preparing meeting rooms including organising catering and refreshments as required.
  • Performance of some PA duties when required.
  • Contribute to the professional appearance and look and feel of the office environment, making sure all visible areas of the business are well kept.
  • Respond and handle queries/requests in a professional and timely manner.
  • Dealing with the incoming and outgoing post for the business, including some letter folding.
  • Updating customer accounts on Salesforce and creating new accounts as required.
  • Accept and log deliveries into the office.
  • Ensure all tasks are completed in line with business KPI’s.
  • Ordering and replenishment of stock.
  • Booking of accommodation using the company preferred hotels.
  • Office keyholder.
  • Any other request deemed reasonable from your line manager.

Core skills and knowledge:

  • Previous experience in a similar role would be advantageous.
  • Excellent administrative ability.
  • Computer literacy; Microsoft Word, PowerPoint, Excel and Outlook.
  • Excellent organisational and time management skills.
  • Ability to organise, prioritise workload and demonstrate flexibility and adaptability.
  • Ability to work independently with minimal supervision.
  • Excellent communication skills in all forms.

Reception Administrator in Wrexham employer: White Oak UK

White Oak is an exceptional employer, offering a dynamic work environment in the heart of Chester where no two days are the same. With a strong focus on employee growth and development, team members benefit from a supportive culture that values professionalism and collaboration, alongside competitive benefits and opportunities to engage with international executives. Join us to be part of a thriving team dedicated to making a meaningful impact in the lending sector.
White Oak UK

Contact Detail:

White Oak UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Reception Administrator in Wrexham

✨Tip Number 1

Make sure you research White Oak and its values before your interview. Knowing the company inside out will help you connect with the team and show that you're genuinely interested in being part of their mission.

✨Tip Number 2

Practice your communication skills! As a Reception Administrator, you'll be the first point of contact. Role-play with a friend to nail that warm welcome and professional tone that White Oak is looking for.

✨Tip Number 3

Prepare some questions to ask during your interview. This shows you're engaged and gives you a chance to find out more about the role and the team dynamics at White Oak.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're keen on joining the StudySmarter community.

We think you need these skills to ace Reception Administrator in Wrexham

Inbound and Outbound Call Handling
Client Relationship Management
Meeting Room Preparation
PA Duties
Office Environment Management
Query Handling
Post Management
Salesforce Proficiency
Stock Ordering and Replenishment
Accommodation Booking
Administrative Skills
Computer Literacy (Microsoft Word, PowerPoint, Excel, Outlook)
Organisational Skills
Time Management
Communication Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Reception Administrator role. Highlight your relevant experience and skills, especially in administration and customer service. We want to see how you can bring your unique flair to our busy Chester office!

Craft a Friendly Cover Letter: Your cover letter is your chance to show us your personality! Keep it warm and professional, just like the welcome we expect for our clients. Share why you're excited about joining White Oak and how you can contribute to our team.

Showcase Your Skills: In your application, don’t forget to mention your computer literacy and organisational skills. We love candidates who can juggle multiple tasks and keep everything running smoothly, so give us examples of how you've done this in the past!

Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your details and get to know you better. Plus, it shows you’re keen on joining our team at White Oak!

How to prepare for a job interview at White Oak UK

✨Know the Company Inside Out

Before your interview, take some time to research White Oak and its lending products. Understanding their mission and values will help you align your answers with what they’re looking for. Plus, it shows genuine interest!

✨Showcase Your Communication Skills

As a Reception Administrator, communication is key. Prepare examples of how you've effectively handled calls or welcomed clients in previous roles. Practising clear and confident responses will help you shine during the interview.

✨Demonstrate Organisational Prowess

Be ready to discuss how you manage multiple tasks and prioritise your workload. Think of specific instances where you successfully juggled responsibilities, especially in a busy environment like an office.

✨Dress the Part

First impressions matter! Dress professionally to reflect the company’s image. A smart appearance not only boosts your confidence but also shows that you take the opportunity seriously.

Reception Administrator in Wrexham
White Oak UK
Location: Wrexham

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