At a Glance
- Tasks: Be the friendly face of our HQ, handling calls and welcoming clients.
- Company: Join a dynamic European Lending Platform making a real impact.
- Benefits: Full-time role with opportunities for growth and development.
- Other info: Fast-paced workplace with a focus on teamwork and professionalism.
- Why this job: Experience a busy office environment and support international executives.
- Qualifications: Previous admin experience and strong communication skills are a plus.
The predicted salary is between 25000 - 30000 € per year.
White Oak is an FCA authorised and regulated European Lending Platform which provides capital to support SMEs and mid-corporates through its full suite of flexible lending products. Headquartered in the UK, White Oak's team of 170 specialists currently services a loan portfolio of over £500 million and have originated over £1.5 billion of assets since 2018.
As a financing affiliate of White Oak Global Advisors, LLC (WOGA), White Oak is able to access investor capital to support White Oak's lending activities to complement its funding from banks and other financial institutions.
White Oak are recruiting for a full-time receptionist, joining our Business Support team. You will be the face of our HQ in Chester. The Chester office is a busy place to work and on reception no day is ever the same.
Description of role and key responsibilities:
- To effectively handle inbound & outbound calls, fielding to relevant departments.
- Provide a warm welcome to clients, and internal and external stakeholders in a friendly and professional manner, ensuring their needs are catered for.
- Support for remote and visiting international senior executives from White Oak, White Oak Global Advisors and their affiliates.
- Preparing meeting rooms including organising catering and refreshments as required.
- Performance of some PA duties when required.
- Contribute to the professional appearance and look and feel of the office environment, making sure all visible areas of the business are well kept.
- Respond and handle queries/requests in a professional and timely manner.
- Dealing with the incoming and outgoing post for the business, including some letter folding.
- Updating customer accounts on Salesforce and creating new accounts as required.
- Accept and log deliveries into the office.
- Ensure all tasks are completed in line with business KPIs.
- Ordering and replenishment of stock.
- Booking of accommodation using the company preferred hotels.
- Office keyholder.
- Any other request deemed reasonable from your line manager.
Core skills and knowledge:
- Previous experience in a similar role would be advantageous.
- Excellent administrative ability.
- Computer literacy; Microsoft Word, PowerPoint, Excel and Outlook.
- Excellent organisational and time management skills.
- Ability to organise, prioritise workload and demonstrate flexibility and adaptability.
- Ability to work independently with minimal supervision.
- Excellent communication skills in all forms.
Locations
Reception Administrator in Wales, Wrexham employer: White Oak UK
White Oak is an exceptional employer, offering a dynamic work environment in Chester where no two days are the same. With a strong focus on employee growth and development, team members benefit from a supportive culture that values professionalism and collaboration, alongside competitive remuneration and comprehensive benefits. Joining White Oak means being part of a dedicated team that plays a crucial role in supporting SMEs and mid-corporates across Europe, making a meaningful impact in the financial sector.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Administrator in Wales, Wrexham
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Reception Administrator role at White Oak. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for that interview! Research White Oak and understand their lending products. Be ready to discuss how your skills can contribute to their busy Chester office. Show them you’re not just another candidate, but someone who truly gets what they do.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on those key skills mentioned in the job description, like communication and organisation. The more comfortable you are, the better you'll shine when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the White Oak team. Let’s get you that Reception Administrator role!
We think you need these skills to ace Reception Administrator in Wales, Wrexham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Reception Administrator role. Highlight your previous experience in similar roles and showcase your administrative skills. We want to see how you can bring your unique flair to our busy Chester office!
Craft a Friendly Cover Letter:Your cover letter is your chance to shine! Keep it friendly and professional, just like the welcome we expect at our reception. Share why you're excited about joining White Oak and how you can contribute to our team.
Show Off Your Tech Skills:Since you'll be using tools like Microsoft Word, Excel, and Salesforce, make sure to mention your computer literacy in your application. We love candidates who are tech-savvy and can hit the ground running!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at White Oak UK
✨Know the Company Inside Out
Before your interview, take some time to research White Oak and its lending products. Understanding their mission and values will help you align your answers with what they’re looking for. Plus, it shows genuine interest!
✨Showcase Your Communication Skills
As a Reception Administrator, communication is key. Prepare examples of how you've effectively handled calls or interacted with clients in previous roles. Practising clear and confident responses will make a great impression.
✨Demonstrate Organisational Skills
Think about times when you’ve had to juggle multiple tasks. Be ready to discuss how you prioritise your workload and manage your time effectively. This role requires flexibility, so showing you can adapt is crucial.
✨Prepare for Practical Scenarios
Expect situational questions that might relate to handling difficult clients or managing office supplies. Practise your responses to these scenarios, as they’ll want to see how you think on your feet and solve problems.
