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- Tasks: Be the friendly face of our Chester HQ, handling calls and welcoming clients.
- Company: Join a leading European Lending Platform with a dynamic team.
- Benefits: Full-time role with opportunities for growth and development.
- Why this job: Experience a busy office environment and support international executives.
- Qualifications: Previous admin experience and strong communication skills are a plus.
- Other info: Enjoy a vibrant workplace with diverse tasks every day.
The predicted salary is between 25000 - 30000 £ per year.
White Oak is an FCA authorised and regulated European Lending Platform which provides capital to support SMEs and mid-corporates through its full suite of flexible lending products. Headquartered in the UK, White Oak’s team of 170 specialists currently services a loan portfolio of over £500 million and have originated over £1.5 billion of assets since 2018.
As a financing affiliate of White Oak Global Advisors, LLC (WOGA), White Oak is able to access investor capital to support White Oak’s lending activities to complement its funding from banks and other financial institutions.
White Oak are recruiting for a full-time receptionist, joining our Business Support team. You will be the face of our HQ in Chester. The Chester office is a busy place to work and on reception no day is ever the same.
Description of role and key responsibilities:
- To effectively handle inbound & outbound calls, fielding to relevant departments.
- Provide a warm welcome to clients, and internal and external stakeholders in a friendly and professional manner, ensuring their needs are catered for.
- Support for remote and visiting international senior executives from White Oak, White Oak Global Advisors and their affiliates. Preparing meeting rooms including organising catering and refreshments as required.
- Performance of some PA duties when required.
- Contribute to the professional appearance and look and feel of the office environment, making sure all visible areas of the business are well kept.
- Respond and handle queries/requests in a professional and timely manner.
- Dealing with the incoming and outgoing post for the business, including some letter folding.
- Updating customer accounts on Salesforce and creating new accounts as required.
- Accept and log deliveries into the office.
- Ensure all tasks are completed in line with business KPI’s.
- Ordering and replenishment of stock.
- Booking of accommodation using the company preferred hotels.
- Office keyholder.
- Any other request deemed reasonable from your line manager.
Core skills and knowledge:
- Previous experience in a similar role would be advantageous.
- Excellent administrative ability.
- Computer literacy; Microsoft Word, PowerPoint, Excel and Outlook.
- Excellent organisational and time management skills.
- Ability to organise, prioritise workload and demonstrate flexibility and adaptability.
- Ability to work independently with minimal supervision.
- Excellent communication skills in all forms.
Reception Administrator in Chester employer: White Oak UK
Contact Detail:
White Oak UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Administrator in Chester
✨Tip Number 1
Make sure you research White Oak and its values before your interview. Knowing the company inside out will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your communication skills! As a Reception Administrator, you'll be the first point of contact. Role-play with a friend to nail that warm welcome and professional tone that White Oak is looking for.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're engaged and gives you a chance to find out more about the role and the team dynamics at White Oak.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're tech-savvy and ready to embrace the digital side of things.
We think you need these skills to ace Reception Administrator in Chester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Reception Administrator role. Highlight your previous experience in similar roles and showcase your excellent communication skills, as these are key for us at White Oak.
Craft a Friendly Cover Letter: Your cover letter should reflect your personality! We want to see your enthusiasm for the role and how you can contribute to our busy Chester office. Keep it warm and professional, just like the welcome we expect for our clients.
Showcase Your Organisational Skills: In your application, emphasise your organisational and time management skills. Mention specific examples of how you've successfully managed multiple tasks or supported senior executives in the past – this will resonate with us!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at White Oak!
How to prepare for a job interview at White Oak UK
✨Know the Company Inside Out
Before your interview, take some time to research White Oak and its lending products. Understanding their mission and values will help you align your answers with what they’re looking for. Plus, it shows genuine interest!
✨Practice Your Communication Skills
As a Reception Administrator, communication is key. Practise answering common interview questions clearly and confidently. You might even want to role-play with a friend to get comfortable with fielding questions and presenting yourself professionally.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage your time and prioritise tasks. Think of specific examples from your past experience where you successfully handled multiple responsibilities, as this will demonstrate your ability to thrive in a busy environment like White Oak’s.
✨Dress the Part
First impressions matter! Make sure to dress professionally for your interview. A smart appearance not only reflects well on you but also aligns with the professional image that White Oak upholds.