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- Tasks: Be the friendly face of our Chester HQ, handling calls and welcoming clients.
- Company: Join a leading European Lending Platform with a dynamic team of specialists.
- Benefits: Full-time role with opportunities for growth and a vibrant office environment.
- Why this job: Make a real impact by supporting senior executives and enhancing client experiences.
- Qualifications: Previous admin experience and strong communication skills are a plus.
- Other info: Fast-paced environment with diverse tasks and excellent career development opportunities.
The predicted salary is between 25000 - 30000 £ per year.
White Oak is an FCA authorised and regulated European Lending Platform which provides capital to support SMEs and mid-corporates through its full suite of flexible lending products. Headquartered in the UK, White Oak’s team of 170 specialists currently services a loan portfolio of over £500 million and have originated over £1.5 billion of assets since 2018.
As a financing affiliate of White Oak Global Advisors, LLC (WOGA), White Oak is able to access investor capital to support White Oak’s lending activities to complement its funding from banks and other financial institutions. White Oak are recruiting for a full-time receptionist, joining our Business Support team. You will be the face of our HQ in Chester. The Chester office is a busy place to work and on reception no day is ever the same.
Description of role and key responsibilities:
- To effectively handle inbound & outbound calls, fielding to relevant departments.
- Provide a warm welcome to clients, and internal and external stakeholders in a friendly and professional manner, ensuring their needs are catered for.
- Support for remote and visiting international senior executives from White Oak, White Oak Global Advisors and their affiliates. Preparing meeting rooms including organising catering and refreshments as required.
- Performance of some PA duties when required.
- Contribute to the professional appearance and look and feel of the office environment, making sure all visible areas of the business are well kept.
- Respond and handle queries/requests in a professional and timely manner.
- Dealing with the incoming and outgoing post for the business, including some letter folding.
- Updating customer accounts on Salesforce and creating new accounts as required.
- Accept and log deliveries into the office.
- Ensure all tasks are completed in line with business KPI’s.
- Ordering and replenishment of stock.
- Booking of accommodation using the company preferred hotels.
- Office keyholder.
- Any other request deemed reasonable from your line manager.
Core skills and knowledge:
- Previous experience in a similar role would be advantageous.
- Excellent administrative ability.
- Computer literacy; Microsoft Word, PowerPoint, Excel and Outlook.
- Excellent organisational and time management skills.
- Ability to organise, prioritise workload and demonstrate flexibility and adaptability.
- Ability to work independently with minimal supervision.
- Excellent communication skills in all forms.
Reception Administrator in Birkenhead employer: White Oak UK
Contact Detail:
White Oak UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Administrator in Birkenhead
✨Tip Number 1
Make sure you research White Oak and its values before your interview. Knowing the company inside out will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your communication skills! As a Reception Administrator, you'll be the first point of contact. Role-play with a friend to nail that warm welcome and professional tone when answering calls or greeting clients.
✨Tip Number 3
Get familiar with Salesforce and other software mentioned in the job description. Brush up on your computer skills so you can confidently handle customer accounts and any admin tasks that come your way.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Reception Administrator in Birkenhead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Reception Administrator role. Highlight your previous experience in similar positions and showcase your excellent communication skills, as these are key for the job.
Craft a Friendly Cover Letter: Your cover letter should reflect your personality! Use a warm and professional tone to introduce yourself and explain why you’re excited about joining the White Oak team. Don’t forget to mention how you can contribute to the office environment.
Showcase Your Skills: In your application, emphasise your organisational and time management skills. Mention any experience with Microsoft Office and Salesforce, as these tools are essential for the role. We want to see how you can handle the busy nature of our Chester office!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at White Oak UK
✨Know the Company Inside Out
Before your interview, take some time to research White Oak and its lending products. Understanding their mission and values will help you align your answers with what they’re looking for. Plus, it shows genuine interest!
✨Showcase Your Communication Skills
As a Reception Administrator, communication is key. Prepare examples of how you've effectively handled calls or welcomed clients in previous roles. Practising clear and confident responses will help you shine during the interview.
✨Demonstrate Organisational Prowess
Be ready to discuss how you manage multiple tasks and prioritise your workload. Think of specific instances where you successfully juggled responsibilities, especially in a busy environment like an office.
✨Prepare for Practical Scenarios
Expect situational questions that reflect the day-to-day tasks of the role. For instance, how would you handle a difficult client or a last-minute meeting request? Practising these scenarios can help you respond with confidence.