Coffee Shop Manager

Coffee Shop Manager

London Full-Time 31200 - 41600 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team, manage rotas, and ensure exceptional coffee and brunch service.
  • Company: Join White Mulberries, a multi-award-winning café known for quality coffee and brunch since 2012.
  • Benefits: Enjoy excellent pay, a supportive team, and opportunities for career growth.
  • Why this job: Be part of a passionate team delivering top-notch customer service in a vibrant café culture.
  • Qualifications: 12 months managerial experience, barista skills, Level 2 Food Hygiene certificate required.
  • Other info: Full-time role with flexible scheduling from Monday to Sunday.

The predicted salary is between 31200 - 41600 £ per year.

White Mulberries is a family of 3 specialty coffee and brunch cafés. We are looking for an experienced Cafe Manager to lead a team of 6 at our new location in Marylebone W1.

About You:

  • Experience: Minimum 12 months in a similar managerial role.
  • Coffee Expertise: Skilled as a barista with the ability to train new team members to high standards.
  • Qualifications: Level 2 Food Hygiene certificate and a strong understanding of allergy management.
  • Leadership qualities: Calm, focused, and capable of managing rotas, conducting interviews, and training staff effectively.

What We Offer:

  • Excellent pay package as well as a supportive and welcoming team environment.
  • Opportunities for growth and move up to higher managerial roles.

If you are a leader who is passionate to deliver exceptional coffee, brunch, and excellent customer service, we would love to hear from you.

Experience: Required

Languages: English – Advanced

Employment: Full-time

Schedule: Monday-Sunday

Salary: £15 – £16 hourly

About White Mulberries: A multi-award-winning coffee shop established in 2012 serving high-quality coffee, brunch & cocktails.

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Contact Detail:

White Mulberries Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Coffee Shop Manager

✨Tip Number 1

Familiarise yourself with White Mulberries' brand and values. Understanding their commitment to quality coffee and customer service will help you align your experience and passion during any discussions.

✨Tip Number 2

Prepare to showcase your leadership skills by thinking of specific examples where you've successfully managed a team or resolved conflicts. This will demonstrate your capability to lead the new location effectively.

✨Tip Number 3

Brush up on your coffee knowledge and barista skills. Being able to discuss different brewing methods or coffee origins can set you apart as a candidate who truly understands the product.

✨Tip Number 4

Network within the local coffee community. Engaging with other professionals can provide insights into the role and may even lead to recommendations that could strengthen your application.

We think you need these skills to ace Coffee Shop Manager

Barista Skills
Team Leadership
Staff Training
Customer Service Excellence
Time Management
Conflict Resolution
Food Hygiene Knowledge
Allergy Management
Inventory Management
Scheduling and Rotas
Interviewing Skills
Communication Skills
Problem-Solving Skills
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience in café management and barista skills. Emphasise any leadership roles you've held and specific achievements that demonstrate your ability to manage a team effectively.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and customer service. Mention your experience with training staff and managing rotas, and explain why you are excited about the opportunity at White Mulberries.

Highlight Relevant Qualifications: Include your Level 2 Food Hygiene certificate and any other relevant qualifications in your application. Make sure to mention your understanding of allergy management, as this is crucial for the role.

Showcase Leadership Qualities: In your application, provide examples of how you've successfully led a team in the past. Discuss your calm and focused approach to management, and how you handle challenges in a busy café environment.

How to prepare for a job interview at White Mulberries

✨Showcase Your Coffee Expertise

As a Coffee Shop Manager, your knowledge of coffee is crucial. Be prepared to discuss your experience as a barista and how you can train others to maintain high standards. Bring examples of your favourite coffee brewing methods or unique recipes you've developed.

✨Demonstrate Leadership Skills

Highlight your leadership qualities during the interview. Share specific examples of how you've successfully managed a team, handled conflicts, or improved staff performance. This will show that you're capable of leading the team at White Mulberries.

✨Understand Food Hygiene and Allergy Management

Make sure you’re familiar with food hygiene regulations and allergy management practices. Discuss your Level 2 Food Hygiene certificate and any relevant experiences where you ensured safety and compliance in a café setting.

✨Express Your Passion for Customer Service

White Mulberries values exceptional customer service. Be ready to share stories about how you've gone above and beyond for customers in the past. This will demonstrate your commitment to creating a welcoming environment for patrons.

Coffee Shop Manager
White Mulberries
Location: London
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