10K Small Businesses Program Administrator in Manchester

This is a grant funded position with funding secured through June 30, 2026.

SCOPE OF WORK: The Grant Administrator is responsible for oversight and direction of all activities required of the 10,000 Small Businesses program in NH, including but not limited to grant management, staffing, partner outreach, scholar recruitment, service delivery, curriculum delivery and alumni management. The Executive Director reports to the Director of Workforce Development.

ACCOUNTABILITIES:

• Maintains a working knowledge of workforce development needs and trends locally and nationally.
• Manages program staffing, budgeting, service delivery and curriculum delivery.
• Manages all partner activities in the effective delivery of the 10KSB program, more specifically maintaining positive relationships with all local partner organizations, associations, including the Mayor's office, legislators, etc.
• Facilitates communication and manages relationships with local campus personnel and coordinates efforts across different areas of the College to deliver a unified and comprehensive program.
• Directs all activities related to recruitment of scholars at Manchester Community College, including the development and implementation of recruitment plans.
• Identifies, attends and participates in relevant thought leadership events to gain program exposure and stay current in small business training and economic growth.
• Develops new targeted outreach and recruitment plans to attract businesses to the program throughout the 10KSB program region, including those in underserved areas.
• In collaboration with Goldman Sachs and Initiative for a Competitive Inner City (ICIC), oversees the implementation of tactical communication plan to promote the 10KSB program.
• Oversees events, clinics, and graduations for small business owners.
• Oversees on-going program measurement and evaluation, including the selection and analysis of effective site performance metrics.
• Responsible for completion of regular expenditure, enrollment, activities reports and budgets to outline the program's activities.
• Travel throughout the region for recruitment, program delivery, follow-up and training of staff and partners.
• Selects, hires, trains, and manages the performance of assigned staff to deliver the program's vision.
• Leads alumni activities as directed and scheduled by Goldman Sachs.
• Leads the continuous development and improvement of innovative and practical solutions to address the needs of small businesses in the realm of curriculum, services, technical assistance and networking.
• Complies with all system, college, campus, state and federal rules and regulations.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

• Education: Bachelor's degree from a recognized college or university with major study in business administration, education, human resources management, or other related field.
• Experience: Six years’ experience related to program/event planning, admissions recruitment, resource development, or related activity. Must have supervisory experience.

Desired Qualifications:

• Demonstrated program management experience in a higher education environment;
• Demonstrated experience managing grants and/or grant-funded programs;
• Demonstrated advanced Project Management skills.
• Intermediate-level proficiency with Microsoft: Outlook, Word, Excel, Access, and PowerPoint.
• Possess excellent editing/proofreading skills.
• Possess strong organizational and time-management skills.

License/Certification:

• Possession of a valid Driver’s License or access to statewide transportation.

RECOMMENDED WORK TRAITS:

• Considerable knowledge of management theories, concepts and practices with the ability to use in complex, difficult and/or unprecedented situations as it pertains to the departmental focus.
• Ability to effectively complete work assignments independently.
• Ability to prioritize work with demonstrated attention to detail.
• Ability to be creative and exercise initiative.
• Ability to express ideas clearly and concisely both orally and in writing.
• Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity.
• Ability to collaborate, negotiate and resolve conflicts on major projects.
• Ability to facilitate top-level collaboration while managing sensitive issues.
• Ability to develop and maintain relationships.
• Ability to establish and maintain effective working relationships with internal and external constituents.
• Must be willing to maintain appearance appropriate to assigned duties and responsibilities as determined by the college appointing authority.

DISCLAIMER STATEMENT: This class specification is descriptive of general duties and is not intended to list every specific function of this class title. For more information regarding this position, please contact Human Resources at mcchr@ccsnh.edu.