About the Role
This role is home-based with the ideal candidate residing in the Mold or Wrexham area.
White Label Sinks and Taps is a B2B distributor specialising in supplying high-quality kitchen sinks and taps to the trade. Supplying installers, kitchen retailers and builders' merchants, the company offers a range of durable, stylish products designed to meet the demands of professional trade customers.
We're looking for a motivated, hands-on individual to join our team as a Telesales & Office Support Administrator. This is a varied role combining outbound/inbound telesales with general office administration support — perfect for someone who enjoys speaking to customers and keeping things running smoothly behind the scenes.
What You'll Be Doing
- Making outbound calls to generate leads and follow up on enquiries
- Handling inbound customer calls and converting enquiries into sales
- Building and maintaining customer relationships
- Providing general office/admin support (data entry, scheduling, email correspondence)
- Processing orders, quotes, and invoices as needed
- Keeping accurate records of calls, sales, and customer interactions
- Liaising with the wider team to ensure smooth order/service delivery
- Providing secretarial support to field sales team
What We're Looking For
- Confident, clear telephone manner
- Self-motivated — able to work independently from home
- Good organisational skills and attention to detail
- Comfortable using phone systems, email, and basic office software (Sage 50, Word/Excel)
- Reliable home internet connection and a quiet, organised workspace
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Telesales & Office Support Administrator in Ruthin employer: White Label Sinks and Taps Ltd
White Label Sinks and Taps is an excellent employer, offering a supportive home-based work environment for the Telesales & Office Support Administrator role. With a focus on employee growth and development, the company fosters a collaborative culture where your contributions are valued, and you can thrive while building strong customer relationships. Enjoy the flexibility of working from home in the Mold or Wrexham area, alongside a dedicated team committed to delivering high-quality products to the trade.
Contact Details:
White Label Sinks and Taps Ltd Recruitment Team
