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For Companies At a Glance
- Tasks: Manage customer accounts and build long-term relationships with clients.
- Company: Join a leading UK packaging distributor known for its strong values and commitment to staff development.
- Benefits: Enjoy a competitive salary, bonuses, healthcare, and generous holiday allowance.
- Why this job: This role offers growth opportunities, a supportive culture, and the chance to make a real impact.
- Qualifications: Experience in customer service or sales is preferred, but a positive attitude and eagerness to learn are key.
- Other info: Pool cars available for customer visits and structured training provided.
White Label Recruitment are working with a well-established and highly respected packaging distributor to find a Customer Account Executive to join their growing commercial team. This is an excellent opportunity for someone who is looking to develop further, take on more responsibility, and be part of a business that truly invests in its people.
About the Business
Our client is a market-leading UK distributor of high-performance packaging used primarily in the food industry. Their customers include some of the biggest names in UK food manufacturing, and the products they supply are often technically bespoke for individual applications. The business is built on strong values and principles that guide their approach to customers, suppliers, and their own team. Training and development are not just talked about here—they’re embedded into the culture through a structured Commercial Academy and mentoring programmes. Many team members have progressed into new roles across the business as they’ve developed.
The Role
As the Customer Account Executive, you’ll work alongside the Area Sales Manager and Customer Business Manager team to support key accounts and build long-term relationships with customers. Your responsibilities will include:
- Managing customer accounts and acting as the internal point of contact
- Coordinating stock, orders, and internal communication
- Building strong, long-lasting relationships with multiple stakeholders at different levels
- Visiting customers and providing product and market updates
- Helping to increase the overall value of your accounts over time
This role is about partnership and proactive communication—not hard sales. You’ll get out to meet customers regularly (pool cars are available) and gradually take full responsibility for your own accounts.
What We’re Looking For:
Ideally, you’ll have some experience in a customer service, sales coordination, or an account management role, and be comfortable dealing with clients in a B2B environment. However, if you have the right attitude and a strong interest in developing your career, full training and support will be provided. A commercial mindset, excellent communication skills, and a willingness to learn are essential.
What’s in It for You:
- £34k OTE
- Monthly bonus scheme
- Structured Personal Development Plan
- Healthcare and dental plan
- £50 birthday bonus or the day off
- 23 days holiday + statutory days (rising to 28 after 5 years)
- Prize draw nights & twice-yearly weekend communication events
- Growth share scheme
- Opportunities to support local charities and initiatives
Customer Account Executive employer: White Label Recruitment Ltd
Contact Detail:
White Label Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Executive
✨Tip Number 1
Familiarise yourself with the packaging industry, especially in relation to food manufacturing. Understanding the products and their applications will help you engage more effectively with potential clients and demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the B2B sector, particularly those involved in account management or customer service. Attend industry events or join relevant online forums to build connections that could provide insights or referrals.
✨Tip Number 3
Prepare to showcase your communication skills during the interview process. Since the role focuses on building relationships, think of examples from your past experiences where you've successfully managed client interactions or resolved issues.
✨Tip Number 4
Research the company’s values and culture. Be ready to discuss how your personal values align with theirs, as they place a strong emphasis on principles and investing in their people.
We think you need these skills to ace Customer Account Executive
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Customer Account Executive position. Tailor your application to highlight relevant experiences that align with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in customer service, sales coordination, or account management. Use bullet points to make it easy to read and focus on achievements that demonstrate your commercial mindset and communication skills.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your willingness to learn and develop, and provide specific examples of how your skills and experiences make you a great fit for the team.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at White Label Recruitment Ltd
✨Show Your Customer-Centric Attitude
Since the role focuses on building long-term relationships with customers, it's crucial to demonstrate your customer-centric mindset. Share examples from your past experiences where you successfully managed client relationships or resolved issues, highlighting your proactive communication skills.
✨Understand the Packaging Industry
Familiarise yourself with the packaging industry, especially in relation to food manufacturing. Research the company’s products and their applications. This knowledge will not only impress the interviewers but also show your genuine interest in the role and the business.
✨Emphasise Your Teamwork Skills
The position involves working closely with the Area Sales Manager and Customer Business Manager team. Be prepared to discuss how you have effectively collaborated with others in previous roles. Highlight any experiences where teamwork led to successful outcomes for clients.
✨Prepare Questions About Development Opportunities
Since the company values training and development, prepare thoughtful questions about their Commercial Academy and mentoring programmes. This shows that you are eager to grow within the company and are serious about your professional development.
