Engineering Manager (Remote)

This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board. About White Label Loyalty White Label Loyalty is a fast-growing Software as a Service (SaaS) company based in the UK, providing advanced loyalty and customer engagement solutions to clients across a range of industries. We empower businesses to increase customer retention and lifetime value through flexible, data-driven technology. Role Overview We are seeking an experienced Engineering Manager to lead a squad of talented engineers and play a pivotal role in driving our delivery and engineering excellence. You will balance technical leadership with people management, ensuring our teams are productive, motivated, and delivering high-quality solutions for both platform and client-facing projects. This role is ideal for a technically proficient leader who thrives in a hands-on, collaborative environment and can lead multiple projects from concept to delivery. Key Responsibilities 1. Line Management & Team Growth Manage, coach, and develop a team of ~5 engineers. Conduct regular 1:1s, performance reviews, and career development planning. Foster a culture of psychological safety, continuous improvement, and accountability. 2. Technical Project Leadership Act as Engineering Lead for multiple client projects Collaborate with Project Leads to refine user stories and create Statements of Work. Define and estimate deliverables and timelines based on technical and product realities. Create implementation roadmaps, manage dependencies, and track progress across sprints. Engage directly with clients when required to clarify expectations and communicate timelines. Work closely with designers and project leads to validate technical feasibility and align on delivery plans. 3. Agile Delivery & Engineering Process Run agile ceremonies including daily stand-ups, sprint planning, and retrospectives. Track sprint progress, unblock the team, and ensure timely delivery of commitments. Own and improve team productivity metrics and help resolve bottlenecks in workflows. 4. Code Quality & Best Practices Conduct code reviews and enforce best practices in coding, testing, and documentation. Advocate for high engineering standards and scalable solutions. 5. Hands-On Engineering (20%) Contribute to codebases as needed, particularly in early-stage architecture or complex areas. Support the team with architectural guidance and technical problem-solving. Technology Stack Experience or familiarity with our core stack is essential: Frontend: React, Next.js, React Native Backend: Node.js, TypeScript Infrastructure: AWS (Lambda, SQS, API Gateway, RDS, CDK) What We\’re Looking For Proven experience managing and mentoring software engineers. Strong background in full-stack development with an emphasis on scalable architecture. Experience leading delivery across multiple concurrent projects. Strong knowledge of agile methodologies and engineering productivity practices. Excellent interpersonal and communication skills, including client-facing experience. A bias for action, balanced with thoughtful risk management and pragmatism. Familiarity with Jira or similar tools for agile project tracking. Nice to Have Previous experience in a SaaS business or working on B2B enterprise software. Experience with integrations and third-party dependency management. Understanding of loyalty, CRM, or customer engagement technologies. Why Join Us? Shape the growth of a high-impact engineering team. Work on meaningful products that deliver real value to clients. Collaborative, supportive, and flexible work culture. Competitive salary and benefits package. Opportunity to influence company-wide engineering practices and product direction. Apply Now If you\’re excited by the opportunity to lead high-performing engineering teams and deliver impactful software, we\’d love to hear from you. In your cover letter please explain how your past experience makes you a good fit for each of the numbered responsibilites listed above. Applications which do not follow this instruction will be rejected immediately. #J-18808-Ljbffr