We are looking for a friendly, organised and compassionate receptionist to join our busy GP Practice. As the first point of contact for our patients, you will play a key role in providing excellent customer service while supporting the smooth day-to-day running of the practice. You will work as part of a dedicated team, handling a variety of administrative and receptionist duties in a fast-paced healthcare environment., The normal duties of the role will consist of:
- Act as the first point of contact for patients, visitors and healthcare professionals.
- Answer telephone calls promptly, dealing with enquiries efficiently and directing them to the appropriate member of the team as required.
- Welcome patients, check them in for appointments, and manage the reception area.
- Book, amend and cancel appointments as required.
- Signposting patients to appropriate services.
- General use of clinical system - SystmOne
- Process repeat prescription requests.
- General administration tasks such as processing new registrations, summarising medical records, distributing incoming mail, dealing with emails.
- Liaise with GPs, nurses and other members of the team.
- Any other duties as required.
We are a friendly, patient focussed GP practice committed to delivering high-quality, compassionate healthcare to our local community. Our clinical team consists of one GP Partner, three salaried GPs, an Advanced Nurse Practitioner, a Physician Associate, Practice Nurses and a Healthcare Assistant. They are supported by an experienced reception, administration and management team who work together to provide safe, effective and accessible care.
We are a training practice and are committed to supporting the development of future healthcare professionals. We pride ourselves on providing a welcoming and supportive working environment where teamwork, respect and patient care are at the heart of everything we do.
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Receptionist in Doncaster employer: White House
At The White House in Beccles, we pride ourselves on being an exceptional employer that values kindness and compassion in our care team. With a supportive work culture, comprehensive training opportunities, and a strong emphasis on employee wellbeing, we ensure that our staff feel valued and empowered to make a difference in the lives of our residents. Join us for a rewarding career where you can grow professionally while working in a beautiful and serene environment.
