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- Tasks: Provide essential admin support to physiotherapists and ensure a smooth patient journey.
- Company: Join a friendly and innovative physiotherapy network dedicated to high-quality patient care.
- Benefits: Flexible hours, supportive team environment, and in-house training provided.
- Why this job: Make a real difference in patient care while developing your administrative skills.
- Qualifications: Experience in office administration; medical background is a plus but not essential.
- Other info: Opportunity for growth in a dynamic healthcare setting with multiple clinic locations.
The predicted salary is between 24000 - 36000 £ per year.
If you are looking for a new challenge and want to join a friendly and supportive team, we would like to hear from you: An exciting opportunity has arisen for a part time (24 hrs per week) Physiotherapy Services Administrator to join our friendly and innovative physiotherapy network. Providing administrative support to a network of physiotherapists and consultants working from our Sheffield Sandygate office and also providing additional cover when required at our Chesterfield clinic.
About this Job
As an employer, we are committed to providing an open, friendly and supportive environment where all staff are comfortable sharing ideas and can expect to be provided with all the tools and support they need to enjoy working and succeeding. We are welcoming, and passionate about delivering high quality patient care, treating everyone with dignity and respect.
The successful candidate will compliment our experienced administration teams and the role involves:
Playing a huge part in our patient journey, providing the best level of service to our customers, face to face, over the telephone and by email. You will be responsible for completing a range of administrative duties, working for a large network of physiotherapists and orthopaedic consultants.
As part of a well-established team, your role will be varied and include tasks like emailing patients, booking appointments, issuing physiotherapy referrals to clinics within our network, managing spreadsheets and databases, dealing with sensitive patient data including medical records, managing consultant diaries, producing invoices and managing finances.
You will also be required to personally assist consultants within the clinic setting, this includes ensuring their clinic rooms are adequate and ready for use and chaperoning patients when required.
Hours of Work
Flexibility in our team is key and the suitable candidate will be required to be just that, all team members are expected to assist with cover of other hours when required, covering team absence and sickness.
The clinics are open 8am-8pm Monday to Thursday, 8am to 5pm Friday and 8am to 1pm Saturday.
Although the role will be based at our head office, 3 Sandygate Park Sheffield S10 5TZ you may be asked to work at our Chesterfield clinic as necessary, and must be available to do so.
The successful candidate
You will be an excellent communicator, customer service orientated, well-organised and reliable. Be able to work using your own initiative whilst maintaining regular updates with your team.
You should have a professional outlook, empathetic telephone manner and understand the importance of patient confidentiality.
Knowledge and skills
To apply for this position candidates must have a background within office administration and ideally experience within a medical environment, however commitment to providing excellence in patient service is what matters to us the most and in-house training will be given. Experience using Microsoft office packages, Excel, Word, and Outlook is essential.
Receive your treatment at any of the following clinics
Our team are ready and waiting to assist with your recovery.
We have 14 locations across South Yorkshire, North Derbyshire & Nottinghamshire.
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Physiotherapy Services Administrator employer: White House Clinic
Contact Detail:
White House Clinic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Physiotherapy Services Administrator
✨Tip Number 1
Network like a pro! Reach out to current employees at the physiotherapy network on LinkedIn or other platforms. A friendly chat can give you insider info and might just help you get your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions related to administrative roles in healthcare. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed multiple tasks or projects in the past. This will demonstrate your ability to juggle responsibilities, which is key for this role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the position can leave a lasting impression and show that you’re genuinely keen to join the team.
We think you need these skills to ace Physiotherapy Services Administrator
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference and show us that you’d fit right into our supportive team.
Tailor Your Application: Make sure to tailor your application specifically for the Physiotherapy Services Administrator role. Highlight any relevant experience in office administration or customer service, especially in a medical environment, to show us you’re the perfect fit!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate well-organised applications that get straight to the heart of your skills and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our innovative physiotherapy network!
How to prepare for a job interview at White House Clinic
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Physiotherapy Services Administrator. Familiarise yourself with tasks like booking appointments, managing patient data, and supporting consultants. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
As this role requires excellent communication, prepare examples of how you've effectively interacted with customers or colleagues in previous positions. Think about times when you resolved issues or provided exceptional service, as these stories will highlight your suitability for the job.
✨Emphasise Your Organisational Skills
Being well-organised is crucial in this position. Bring up specific instances where you've managed multiple tasks or maintained accurate records. You could even mention your experience with spreadsheets and databases, as this will show you're ready to handle the administrative side of things.
✨Demonstrate Your Flexibility
Since flexibility is key in this role, be prepared to discuss your availability and willingness to cover shifts when needed. Share any past experiences where you adapted to changing circumstances or took on additional responsibilities, as this will reflect your team spirit and commitment.
