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- Tasks: Provide top-notch reception and admin support to physiotherapists and consultants.
- Company: Join a caring team at the White House clinic in Sheffield.
- Benefits: Flexible part-time hours, supportive environment, and in-house training provided.
- Why this job: Make a difference in patients' lives while developing your customer service skills.
- Qualifications: Experience in reception or office admin; medical background is a plus.
- Other info: Work in a dynamic team with opportunities for growth across multiple locations.
We are currently recruiting a Clinical Receptionist to provide reception and administrative support to a group of physiotherapists and consultants at our Sheffield Sandygate clinic.
About this Job
Contract: Permanent, Part-time, 12-16 hours per week, Monday to Saturday, including evenings until 8pm and Saturday mornings 8am-1pm
The role involves
Working as part of the whole team, the White House Clinical Receptionist will provide the best level of service to our customers, face to face, over the telephone and by email. The Receptionist will be responsible for completing a range of reception and administrative duties such as responding to emails, taking telephone calls, collating customers’ documents before appointments, ensuring customer details up to date, chasing up customer referrals and taking payments
Assisting senior administrators with regular monthly administrative tasks
To work alongside the reception and administrative team providing support to senior management team
The successful candidate
You will be an excellent communicator, customer service orientated, well-organised and reliable. Be able to work using your own initiative whilst maintaining regular updates with your team.
You should have a professional outlook, empathetic telephone manner and understand the importance of patient confidentiality.
Knowledge and skills
To apply for this position candidates must have a background within reception and/or office administration and ideally experience within a medical environment, however commitment to providing excellence in patient service is what matters to us the most and in-house training will be given. Experience using Microsoft office packages, Excel, Word and Outlook is essential.
Receive your treatment at any of the following clinics
Our team are ready and waiting to assist with your recovery.
We have 14 locations across South Yorkshire, North Derbyshire & Nottinghamshire.
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Clinical Receptionist employer: White House Clinic
Contact Detail:
White House Clinic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Receptionist
✨Tip Number 1
Get to know the clinic! Research the Sheffield Sandygate clinic and its team. Understanding their values and services will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Clinical Receptionist, you'll need to be an excellent communicator. Try role-playing common scenarios with friends or family to boost your confidence in handling calls and face-to-face interactions.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've managed multiple tasks or kept things running smoothly in previous roles. This will demonstrate your ability to juggle responsibilities in a busy clinic environment.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It shows initiative and enthusiasm, which are key traits for a Clinical Receptionist. Don't miss out on this opportunity!
We think you need these skills to ace Clinical Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in reception and office administration, especially in a medical setting. We want to see how your skills align with the role of Clinical Receptionist, so don’t be shy about showcasing your customer service prowess!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you’re the perfect fit for our team. Remember to mention your communication skills and ability to work well under pressure – we love that!
Showcase Your Organisational Skills: In your application, highlight any experiences where you’ve had to juggle multiple tasks or manage time effectively. As a Clinical Receptionist, being organised is key, so let us know how you keep everything running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at the Sheffield Sandygate clinic!
How to prepare for a job interview at White House Clinic
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Clinical Receptionist. Familiarise yourself with the tasks mentioned in the job description, like handling customer queries and managing appointments. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a Clinical Receptionist, excellent communication is key. Prepare examples from your past experiences where you've successfully interacted with customers or colleagues. Whether it's face-to-face, over the phone, or via email, be ready to discuss how you handle different communication scenarios effectively.
✨Emphasise Your Organisational Skills
Being well-organised is crucial for this role. Think of specific instances where you've managed multiple tasks or maintained accurate records. Highlight your ability to keep customer details up to date and how you prioritise tasks to ensure smooth operations at the reception.
✨Demonstrate Empathy and Professionalism
In a medical environment, showing empathy is vital. Be prepared to talk about how you handle sensitive situations with care and professionalism. Share examples that illustrate your understanding of patient confidentiality and your commitment to providing excellent service, as this aligns with what the company values most.
