Bupa Health Adviser

Bupa Health Adviser

Sheffield Full-Time 36000 - 60000 £ / year (est.) No home office possible
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White House Clinic

At a Glance

  • Tasks: Deliver Bupa Health Assessments and support the clinical team with administration.
  • Company: Join a warm and friendly team at Sheffield White House Clinic.
  • Benefits: Full training provided, competitive salary, and opportunities for career growth.
  • Why this job: Make a real difference in people's lives by promoting healthier lifestyles.
  • Qualifications: Experience in health assessment or a degree in a health-related field.
  • Other info: Dynamic environment with a supportive team of GPs and Health Advisers.

The predicted salary is between 36000 - 60000 £ per year.

The Sheffield White House Clinic are seeking a passionate Health Adviser to join their warm and friendly team on a full- time basis.

As a Health Adviser you will deliver a range of Bupa Health Assessments and support the clinical team with administration. You will work closely with our experienced team of 7 GPs and 4 Health Advisers. We have a varied Health Adviser team comprised of two nurses and two exercise graduates. This role would be ideal for a nurse looking for a different career path or a graduate in a health-related subject wanting to begin their career supporting customers to Live Longer, Healthier, Happier Lives.

A typical day in this role would involve preparing the equipment, delivering 4-7 health assessments, completing clinical administration, coordinating test results, handling referrals, processing Health Assessment reports, and liaising closely with the clinical team.

As part of the Health Assessments you will carry out clinical testing including; body composition analysis, spirometry, heart rate monitoring, gas analysis, diabetes blood test markers, blood pressure measurement, cholesterol profiling, anaemia blood test markers, electrocardiograms, audiometry, functional movement screening.

Full Bupa training will be provided, and you will be working to Bupa policies and procedures.

Closing date for applications: 26th September 2025

Job Purpose

To deliver a range of Bupa health assessment products & actively work with our customers to identify lifestyle changes that will directly impact their health & wellbeing.

Accountabilities and Activities:

Lifestyle Advice/ Health Promotion

  • Have an open & honest conversation with our customers about lifestyle & behaviour changes they can adopt in order to lead a longer, healthier, happier life
  • Promote and encourage a healthier lifestyle for our customers in accordance with Bupa current clinical policy and recommended national and international guidelines
  • Give individual lifestyle advice appropriate to customer needs with reference to their health risk, health assessment results and their health and wellbeing goals
  • Ensure are supported throughout their health assessment journey

Clinical

  • Carry out Bupa health assessment tests in accordance with Bupa Health Clinics policies and protocols
  • Explain clinical results and risk factors to our customers – take them on a journey of how this impacts their health & wellbeing & steps they can take to mitigate this risk
  • Refer customers to a Bupa Doctor as required – work as partners to manage the Customer’s Health Assessment
  • Ensure accurate recording of all samples and entry on Bupa Medical Reporting system
  • Prepare equipment prior to each health assessment session and leave environment in a clean, tidy and safe condition after use

Customer Service

  • Offer an outstanding customer experience & put the customer at the centre of their health assessment
  • Guide customers to a healthier lifestyle
  • Keep the customer informed – explain procedures and tests
  • Work with the customer to prioritise health risks and goals

Business Promotion

  • Have an excellent knowledge of all health assessment products.
  • Where appropriate recommend Bupa and White House products and services. e.g musculoskeletal, dental and GP services

Qualifications, Training and Experience

  • Experience of performing measurement or assessment in a health and fitness e.g. personal training or medical environment plus a post-secondary education vocational qualification
  • Experience of giving customer advice in a healthy living / lifestyle context, including physical activity, nutrition, smoking, alcohol, sleep and stress management

And/or

  • Educated to degree level in exercise physiology, nutrition or similar health science or nursing equivalent qualification

And

  • Knowledge of anatomy/physiology in relation to health and lifestyle
  • Excellent interpersonal and communication skills – written and verbal
  • Experience of working in a customer facing environment that relies on 1:1 communication & interaction

Judgement Skills

  • Ability to interpret a wide range of data, assessing the relevant messages to then deliver to the customer, tailoring these based on individual requirements
  • Strong empathy & communication skills – listen to the key messages, seek to understand the Customer’s perspective & make recommendations about proactive changes they can make to impact their health & wellbeing
  • Strong attention to detail – ensure the clinically relevant information is recorded, also the Customer summary is completed with enough information to enable a relevant & strong follow up coaching call
  • Accuracy in information recording and management and working to clinical procedure. Prioritisation skills – make decisions in order to effectively manage time in order to get through the key requirements for each day
  • Know when to refer a customer to a Doctor for further advice & follow up

Our team are ready and waiting to assist with your recovery.

We have 14 locations across South Yorkshire, North Derbyshire & Nottinghamshire.

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Bupa Health Adviser employer: White House Clinic

At Bupa, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work environment at our Sheffield White House Clinic. As a Health Adviser, you will benefit from comprehensive training, opportunities for professional growth, and the chance to make a meaningful impact on our customers' health and wellbeing. Join our friendly team of dedicated professionals and enjoy a fulfilling career where your contributions are valued and recognised.
White House Clinic

Contact Detail:

White House Clinic Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Bupa Health Adviser

✨Tip Number 1

Network like a pro! Reach out to your connections in the health sector, especially those who might know someone at Bupa. A friendly chat can open doors that applications alone can't.

✨Tip Number 2

Prepare for the interview by brushing up on your knowledge of health assessments and Bupa's services. Show us you’re not just passionate but also informed about what we do!

✨Tip Number 3

Practice your communication skills! As a Health Adviser, you'll need to explain complex health information clearly. Role-play with a friend to get comfortable with this.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!

We think you need these skills to ace Bupa Health Adviser

Health Assessment Delivery
Clinical Testing
Customer Service
Lifestyle Advice
Communication Skills
Interpersonal Skills
Data Interpretation
Attention to Detail
Time Management
Knowledge of Anatomy/Physiology
Empathy
Health Promotion
Problem-Solving Skills
Administrative Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Health Adviser role. Highlight any relevant qualifications or experiences in health assessments, customer service, or lifestyle advice to catch our eye!

Craft a Personal Cover Letter: Your cover letter is your chance to shine! Share your passion for health and wellbeing, and explain why you want to join our friendly team at the Sheffield White House Clinic. Be genuine and let your personality come through!

Showcase Your Communication Skills: Since this role involves a lot of interaction with customers, make sure to demonstrate your excellent communication skills in your application. Use clear and concise language, and don’t forget to proofread for any typos!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the other amazing opportunities we have!

How to prepare for a job interview at White House Clinic

✨Know Your Health Assessments

Familiarise yourself with the range of Bupa health assessments and their purposes. Be ready to discuss how you would explain these assessments to customers, as well as any relevant experience you have in performing similar tests or assessments.

✨Showcase Your Customer Service Skills

Prepare examples of how you've provided outstanding customer service in previous roles. Highlight your ability to communicate effectively and empathetically, especially when discussing sensitive health-related topics.

✨Demonstrate Your Knowledge of Lifestyle Changes

Brush up on current health guidelines and lifestyle changes that can impact wellbeing. Be prepared to discuss how you would guide customers towards healthier choices based on their individual needs and assessment results.

✨Ask Insightful Questions

Prepare thoughtful questions about the role and the team dynamics at the Sheffield White House Clinic. This shows your genuine interest in the position and helps you understand how you can contribute to the team's success.

Bupa Health Adviser
White House Clinic
Location: Sheffield
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