Shift Supervisor

Shift Supervisor

Full-Time 24000 - 28000 £ / year (est.) No home office possible
White Horse

At a Glance

  • Tasks: Lead a team, serve guests, and ensure a welcoming atmosphere.
  • Company: Join the vibrant Castle Pubs family with unique stories.
  • Benefits: Flexible shifts, 33% dining discount, and financial support tools.
  • Other info: Enjoy team socials, career growth, and a supportive environment.
  • Why this job: Make lasting friendships while delivering great service every day.
  • Qualifications: Passion for hospitality and leadership skills.

The predicted salary is between 24000 - 28000 £ per year.

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor at the White Horse, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think distinctive pubs packed with individuality, like-minded regulars and a unique atmosphere. If you’ve got pints of personality, we want to hear from you.

WHAT’S IN IT FOR ME?

  • Flexible shifts - to fit around you.
  • Love dining out? You'll love it even more with a massive 33% discount across all our brands.
  • 20% discount off all of our brands for friends and family.
  • Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
  • Never a dull moment – fun, laughs and lifelong friends!
  • Team Socials – work hard, play hard!
  • Pension; 28 days paid holiday; high-street shopping discounts; and free shares!
  • Free employee helpline - to support you with whatever life throws at you.

WHAT WILL I BE DOING?

As Shift Supervisor you’ll…

  • Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team.
  • Be a shift leader.
  • Be a role model for your teams, helping with their training.
  • Maintain high standards of cleanliness and safety.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Shift Supervisor employer: White Horse

At Castle Pubs, we pride ourselves on being an exceptional employer, offering a vibrant work culture where individuality and teamwork thrive. As a Shift Supervisor, you'll enjoy flexible shifts, generous discounts across our brands, and numerous employee benefits including a financial toolkit and free shares. Join us for a rewarding career filled with fun, growth opportunities, and the chance to create memorable experiences for our guests.
White Horse

Contact Detail:

White Horse Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Supervisor

✨Tip Number 1

Get to know the pub culture! Spend some time in similar venues, chat with staff, and soak up the atmosphere. This will help you understand what makes a great Shift Supervisor and give you some solid talking points during your interview.

✨Tip Number 2

Show off your personality! When you apply through our website, let your unique character shine through. We want to see how you’d fit into our team and bring that warm welcome to our guests.

✨Tip Number 3

Prepare for situational questions! Think about times you've led a team or handled tricky situations. We love hearing about real experiences, so have a few stories ready to share that highlight your leadership skills.

✨Tip Number 4

Don’t forget to ask questions! When you get the chance, show your interest by asking about team dynamics or training opportunities. It shows you’re keen to be part of the White Horse family and helps us see your commitment.

We think you need these skills to ace Shift Supervisor

Leadership Skills
Customer Service
Team Management
Training and Development
Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability
Interpersonal Skills
Conflict Resolution
Organisational Skills

Some tips for your application 🫡

Keep it Simple: Our application form is designed to be quick and easy, so don’t overthink it! Just be yourself and share what makes you passionate about great service and leading a team.

Show Your Personality: We love pints of personality! Use the application to let your unique character shine through. Share your experiences and what excites you about working with us at Castle Pubs.

Highlight Your Experience: Even though you don’t need a CV, make sure to mention any relevant experience you have in hospitality or leadership. We want to know how you can contribute to our team!

Apply Through Our Website: For the best experience, make sure to apply directly through our website. It’s super user-friendly and will get your application to us in no time!

How to prepare for a job interview at White Horse

✨Show Your Personality

As a Shift Supervisor, your personality is key! Make sure to let your true self shine during the interview. Share stories that highlight your passion for great service and how you’ve made guests feel welcome in the past.

✨Know the Company Culture

Familiarise yourself with Castle Pubs and their unique atmosphere. Mention specific pubs or experiences that resonate with you. This shows you’re genuinely interested and understand what makes them special.

✨Demonstrate Leadership Skills

Be ready to discuss your experience in leading teams. Prepare examples of how you've trained others or handled challenges. They want to see that you can confidently lead a team and maintain high standards.

✨Ask Thoughtful Questions

Prepare some questions that show your interest in the role and the company. Ask about team dynamics, training opportunities, or how they celebrate successes. This not only shows your enthusiasm but also helps you gauge if it’s the right fit for you.

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>