At a Glance
- Tasks: Manage insurance claims and build relationships with stakeholders while learning the ropes.
- Company: Join White Horse, a supportive environment for budding legal and insurance professionals.
- Benefits: Full training provided, career progression opportunities, and a chance to make a real impact.
- Other info: Great stepping stone to secure training contracts with top insurance law firms.
- Why this job: Kickstart your career in law or insurance with hands-on experience and mentorship.
- Qualifications: No prior experience needed; just bring your curiosity and communication skills.
The predicted salary is between 25000 - 32000 £ per year.
White Horse is seeking an Insurance Claims Handler to manage a caseload of public liability and third-party insurance claims within a local authority insurance environment. No prior experience is required, as full training will be provided. This is an excellent opportunity for someone at the start of their career in law or insurance, whether a law graduate or someone keen to break into the insurance sector.
The role involves investigating liability, managing litigation processes, and ensuring compliance with relevant legislation, Civil Procedure Rules (CPR), and Ministry of Justice guidelines. You will take ownership of your own caseload while building strong working relationships with internal departments, external legal representatives, insurers, and other stakeholders to ensure claims are handled efficiently, fairly, and in line with statutory and organisational requirements.
This position requires excellent communication skills, as relationship-building is a key part of the role. The ideal candidate will be curious, detail-focused, and genuinely interested in learning, with a proactive attitude and a willingness to develop their knowledge over time.
Key Responsibilities- Claims Handling & Liability Assessment
- Determine acceptance or denial of legal liability on insurance claims involving public sector stakeholders.
- Conduct timely and thorough investigations in line with Civil Procedure Rules and relevant legal guidelines.
- Assess whether appropriate legal protocols have been followed by solicitors or litigants in person.
- Gather, review, and evaluate evidence to support liability decisions.
- Legal & Litigation Support
- Prepare, obtain, and manage witness statements for disclosure and court proceedings.
- Communicate and negotiate effectively with solicitors, legal representatives, and third parties regarding settlement of claims and costs.
- Support case preparation for small claims court, infant settlements, and higher court proceedings where required.
- Oversee and monitor external solicitors and barristers engaged in litigation processes.
- Claims Administration & Compliance
- Ensure all claims are accurately recorded on relevant claims management systems and statutory reporting databases.
- Register and update claims with appropriate recovery and compensation bodies as required.
- Maintain accurate financial and case records, including reserves, payments, and settlements.
- Ensure compliance with internal procedures, legal obligations, and data accuracy standards.
- Stakeholder Engagement
- Liaise with internal teams, external partners, members of the public, and legal representatives.
- Provide updates, case summaries, and statistical reporting for internal meetings and stakeholder reviews.
- Support negotiations to achieve fair and timely claim resolutions.
- Professional Standards & Development
- Maintain up-to-date knowledge of relevant legislation, case law, and insurance practice.
- Ensure adherence to organisational governance frameworks and delegated authority limits.
- Contribute to the review and improvement of claims handling procedures where required.
This role represents an excellent opportunity for someone at the start of their career in law or insurance. Many of our client’s previous Insurance Officers have progressed on to secure training contracts with leading insurance law firms, making this a strong stepping stone into the legal and insurance sectors.
Insurance Agent in Slough employer: White Horse Employment
White Horse is an exceptional employer that prioritises the growth and development of its employees, offering comprehensive training for those new to the insurance sector. With a supportive work culture that encourages relationship-building and collaboration, employees can expect to thrive in their roles while gaining valuable experience that can lead to exciting career advancements in law and insurance. Located within a local authority environment, this position not only provides meaningful work but also the chance to make a positive impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Agent in Slough
✨Tip Number 1
Network like a pro! Get out there and connect with people in the insurance and legal sectors. Attend local events, join online forums, or even hit up LinkedIn to find folks who can give you insights or refer you to opportunities.
✨Tip Number 2
Practice your pitch! You never know when you'll meet someone who could help you land that dream job. Prepare a short, engaging summary of who you are, what you're looking for, and why you're passionate about insurance. Make it memorable!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly can sometimes give you an edge over other candidates. So, get clicking and show us what you've got!
We think you need these skills to ace Insurance Agent in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Insurance Claims Handler role. Highlight any relevant coursework or projects, especially if you’re a law graduate or have experience in customer service.
Craft a Compelling Cover Letter:Use your cover letter to showcase your enthusiasm for the insurance sector and your eagerness to learn. Mention specific aspects of the job description that excite you and how you can contribute to the team.
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your application is clear and concise. Use professional language but keep it friendly – we want to see your personality shine through!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at White Horse Employment
✨Know Your Stuff
Familiarise yourself with the basics of insurance claims and the specific responsibilities outlined in the job description. Brush up on terms like 'liability', 'Civil Procedure Rules', and 'litigation processes' so you can speak confidently about them during the interview.
✨Show Off Your Communication Skills
Since this role involves a lot of relationship-building, practice articulating your thoughts clearly and concisely. Think of examples from your past experiences where you successfully communicated or negotiated with others, even if it’s from a non-professional context.
✨Demonstrate Your Curiosity
Express your eagerness to learn and grow in the insurance sector. Prepare questions about the training process and how the company supports professional development. This shows that you're proactive and genuinely interested in the role.
✨Be Detail-Oriented
Highlight your attention to detail by discussing any relevant experiences where you had to manage information carefully. You could mention academic projects or personal tasks that required thoroughness, as this is crucial for handling claims accurately.
