White Horse Employment are pleased to be supporting an automotive group with their search for a new Service Advisor in Trowbridge.
This position will be responsible for ensuring all customers have an excellent experience, assisting with all requirements for service and vehicle repairs.
Key Responsibilities:
- Ensure customer requirements are fully understood and communicated to the wider team.
- Assisting customers with all service and vehicle repairs, updating on the progress of works, handling any queries and complaints, and ensuring a high standard of customer satisfaction.
- Recording vehicle details and service history information accurately, ensuring this is kept up to date.
- Working with the wider team to ensure optimum utilisation of workshop capacity.
- Providing an excellent and thorough aftersales service.
- Ensuring customer awareness of all products and services available, selling additional products and repairs where possible.
About You:
- Previous experience as a service advisor or in a similar customer service position required.
- Excellent communication skills both written and in person.
- Strong multitasking and problem solving skills.
- Experience within the automotive industry desirable.
- Excellent customer service and relationship building skills.
- Professional appearance.
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Service Advisor in Trowbridge employer: White Horse Employment Ltd.
Join a well-established organisation that values its employees and fosters a supportive work culture. As a Part-Time Purchase Ledger Clerk, you'll benefit from flexible working hours while being part of a dedicated Finance team that encourages professional growth and collaboration. This role offers a unique opportunity to enhance your skills in a dynamic environment, making it an excellent choice for those seeking meaningful and rewarding employment.
Contact Details:
White Horse Employment Ltd. Recruitment Team
