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For Companies At a Glance
- Tasks: Serve delicious food and create memorable experiences for our guests.
- Company: Join the award-winning Heartwood Collection, known for its cosy pubs and brasseries.
- Benefits: Enjoy competitive pay, discounts, and a supportive work environment.
- Why this job: Be part of a vibrant team and grow your career in hospitality.
- Qualifications: Great people skills and a passion for excellent service.
- Other info: Exciting growth opportunities with plans to expand across the UK.
The predicted salary is between 11 - 14 £ per hour.
At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Waiter / Waitress. We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Pay is based on National Living Wage + TRONC*
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You’re a people person with great interpersonal skills and love making guests feel special
- You’re flexible, reliable, and passionate about delivering excellent service
- Have an interest in great quality food and high standards
Heartwood Collection is a multi-award-winning hospitality group, including being a Sunday Times Best Places to Work winner 2024 and a double winner at the Publican Awards 2024 for Best Pub Brand/Concept.
At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate. Join us and be part of a community that’s warm, genuine, and full of life.
*The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months’ average.
Server/Waiter/Waitress employer: White Hart, Lymington
Contact Detail:
White Hart, Lymington Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server/Waiter/Waitress
✨Tip Number 1
Get to know the Heartwood Collection vibe! Visit our pubs and brasseries, soak in the atmosphere, and chat with staff. This will help you understand what we value and show your genuine interest when you apply.
✨Tip Number 2
Network like a pro! Connect with current employees on social media or at events. They can give you insider tips and might even refer you, which could boost your chances of landing that waiter/waitress role.
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how you’d handle tricky customer situations or showcase your passion for food. We love candidates who can demonstrate their people skills and enthusiasm!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team. Don’t forget to highlight your flexibility and reliability in your application!
We think you need these skills to ace Server/Waiter/Waitress
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about making guests feel special and delivering excellent service.
Tailor Your Application: Make sure to customise your application to reflect the values and vibe of Heartwood Collection. Mention specific experiences that highlight your interpersonal skills and your love for great quality food. This will help us see how you fit into our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Highlight your relevant experience and skills without going off on tangents.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and quick to do!
How to prepare for a job interview at White Hart, Lymington
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the menu and the types of dishes served at Heartwood Collection. This shows your genuine interest in the role and helps you answer questions about food and drink confidently.
✨Show Off Your People Skills
As a waiter or waitress, your interpersonal skills are key. During the interview, share examples of how you've made guests feel special in previous roles. This will demonstrate your passion for excellent service and your ability to connect with customers.
✨Be Flexible and Reliable
Heartwood Collection values flexibility and reliability. Be prepared to discuss your availability and how you handle busy shifts. Highlight any past experiences where you’ve adapted to changing circumstances or worked as part of a team under pressure.
✨Express Your Passion for Quality Food
Make sure to convey your enthusiasm for high-quality food and dining experiences. Talk about your favourite dishes or dining experiences that have inspired you. This will resonate well with the interviewers and show that you align with their values.
