At a Glance
- Tasks: Lead a vibrant team in delivering exceptional service and fresh, seasonal dishes.
- Company: Join the award-winning Heartwood Collection, known for its cosy pubs and brasseries.
- Benefits: Enjoy competitive pay, discounts, and bespoke training opportunities.
- Other info: Exciting expansion plans with over 40 locations and counting!
- Why this job: Be part of a growing community with real impact and career progression.
- Qualifications: 2-3 years as an Assistant Manager with strong leadership skills.
The predicted salary is between 40000 - 42000 £ per year.
On Target Earnings £40,000-42,000 (Including TRONC)
At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as an Assistant Manager. We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Competitive salary package, includes TRONC*
- Contract of 48 hours
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- Passionate and vibrant personality, a real people person who cares for the guests, team and experience
- Confident in running a service from the floor, fresh food restaurant experience and delivering training and support to team members
- Able to run different aspects of hospitality, including bar, host stand (and reception for rooms site), with a proven record of leadership skills
- 2-3 years experience as an Assistant Manager, ideally with branded operations knowledge and assist the General Manager with admin, staffing, financial aspects of running a site
Heartwood Collection is a multi-award-winning hospitality group:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- Best Pub Brand/ Concept at the Publican Awards 2025
At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate. Join us and be part of a community that’s warm, genuine, and full of life.
*On Target Earnings is based on a 48-hour working week, TRONC is calculated from the expected 6 months' site average.
Please note, we cannot take applications from overseas or that require sponsorship.
Assistant Manager in Lewes employer: White Hart Hotel
At Heartwood Collection, we pride ourselves on being an exceptional employer, offering a competitive salary package and a vibrant work culture that values passion and community. With bespoke training through our Stepping Stones programme and numerous employee benefits, including discounts and referral bonuses, we are dedicated to fostering growth and development within our team. Join us in a dynamic environment where your contributions are recognised and celebrated, as we expand our award-winning hospitality group across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Lewes
✨Tip Number 1
Get to know the Heartwood Collection vibe! Visit a few of their pubs or brasseries, soak in the atmosphere, and chat with the staff. This will give you a feel for the culture and help you connect during your interview.
✨Tip Number 2
Show off your people skills! As an Assistant Manager, you'll be leading a team and interacting with guests. Be ready to share examples of how you've created memorable experiences for customers and supported your team in previous roles.
✨Tip Number 3
Brush up on your fresh food restaurant experience. Be prepared to discuss how you've managed service from the floor and any training you've provided to team members. Highlighting your leadership skills will definitely catch their attention!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Heartwood family. Don’t miss out on this opportunity!
We think you need these skills to ace Assistant Manager in Lewes
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! We want to see that vibrant personality of yours and how much you care about creating amazing experiences for our guests.
Tailor Your CV:Make sure to tailor your CV to highlight your relevant experience as an Assistant Manager. Focus on your leadership skills and any fresh food restaurant experience you've got. We love seeing how you can run a service from the floor!
Be Specific in Your Cover Letter:In your cover letter, be specific about why you want to join Heartwood Collection. Mention our values and how they align with your own. We’re all about community and growth, so show us how you fit into that picture!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at White Hart Hotel
✨Know the Heartwood Collection
Before your interview, take some time to research the Heartwood Collection. Familiarise yourself with their values, the atmosphere of their pubs and brasseries, and their menu offerings. This will not only show your genuine interest but also help you connect your experience to their unique style.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your previous roles where you've successfully led a team, handled challenges, or improved service quality. Be ready to discuss how you can bring that same energy to Heartwood.
✨Emphasise Your People Skills
Heartwood is looking for a vibrant personality who cares about guests and team members. During the interview, share stories that highlight your ability to connect with people, resolve conflicts, and create a welcoming environment. This will help them see you as a perfect fit for their team.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and future growth plans. This shows you're not just interested in the role, but also in how you can grow with Heartwood Collection.
