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For Companies At a Glance
- Tasks: Join our Waiting team to create memorable experiences for guests while serving delicious food and drinks.
- Company: Be part of Marston’s, voted Best Pub Employer at The Publican 2024 Awards.
- Benefits: Enjoy 30% off at all venues, flexible hours, and a £4.50 meal deal on shift.
- Why this job: Experience a vibrant atmosphere with diverse teammates and opportunities for personal growth.
- Qualifications: No experience needed; just bring your passion for great customer service!
- Other info: We celebrate individuality and support your career development with various pathways.
We’re on the lookout for new Waiting teammates to join our team!
What you get from us:
- 30% off at all our pubs, restaurants, and hotels
- A reliable hours contract, to give you the security you deserve
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
- Flexible and part time hours offered to work around your family or higher education
- Exciting range of high street, online discounts and cashback offers
- Fantastic range of apprenticeship programmes to support your career
- A friendly and lively atmosphere, working alongside passionate and diverse teammates
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support
New to hospitality? You won’t be for long! Make a name for yourself in one of our pubs.
Our Waiting teams are at the heart of it all, right where the magic happens. It’s not just delivering delicious, quality food. It’s about creating those happy, memorable moments that leaves our guests coming back for more.
Whether you’re an expert now or you’re just starting out, we’re here to help you become your absolute best.
As part of our Waiting team you’ll:
- Be responsible for taking orders, serving and upselling our fantastic food and drinks
- Be passionateabout providing brilliant customer service
- Care about the wider team, turning your hand to support wherever needed
- Gain people, marketing and operational skills whilst getting paid for it!
- Be encouraged to progress in your role whilst achieving a long-term career (if that’s what you’re after)
What comes next is up to you:
Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.
What you get from us:
- 30% off at all our pubs, restaurants, and hotels
- A reliable hours contract, to give you the security you deserve
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
- Flexible and part time hours offered to work around your family or higher education
- Exciting range of high street, online discounts and cashback offers
- Fantastic range of apprenticeship programmes to support your career
- A friendly and lively atmosphere, working alongside passionate and diverse teammates
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.
Marston’s. Where people make pubs.
#J-18808-Ljbffr
Waiting Staff employer: White Hart Hotel (91380)
Contact Detail:
White Hart Hotel (91380) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiting Staff
✨Tip Number 1
Familiarise yourself with the pub's menu and any special offers they have. This will not only help you during the interview but also show your enthusiasm for the role and your commitment to providing excellent customer service.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a casual dining setting. Being able to confidently take orders and interact with customers is key, so the more you practice, the better prepared you'll be.
✨Tip Number 3
Research the company culture and values of Marston’s. Understanding their focus on people and community will help you align your answers during the interview and demonstrate that you’re a good fit for their team.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into what it’s like to work there and may even offer tips on how to stand out during the hiring process.
We think you need these skills to ace Waiting Staff
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the company is looking for in a Waiting Staff member. Highlight your customer service skills and any relevant experience in your application.
Tailor Your CV: Make sure your CV reflects your personality and showcases your relevant skills. Include any previous experience in hospitality or customer service, and emphasise your ability to work in a team and create a welcoming atmosphere.
Craft a Personal Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention why you want to work in hospitality and how you can contribute to creating memorable experiences for guests.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at White Hart Hotel (91380)
✨Show Your Personality
This role is all about creating a vibrant atmosphere, so let your personality shine during the interview. Be yourself and don’t be afraid to show enthusiasm for the hospitality industry.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Whether it's resolving a complaint or going the extra mile for a guest, showcasing these experiences will highlight your suitability for the role.
✨Know the Menu
Familiarise yourself with the types of food and drinks offered at the pub. Being able to discuss menu items and suggest pairings can demonstrate your interest and readiness to upsell, which is a key part of the job.
✨Ask Questions
Prepare thoughtful questions about the team culture, training opportunities, and career progression. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
