Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Create a welcoming atmosphere and provide exceptional customer service to guests.
- Company: Join Marston’s Inns, an award-winning local pub company that values people.
- Benefits: Enjoy 30% off at all pubs, flexible hours, and a £4.50 meal deal.
- Why this job: Make a difference in guests' experiences while developing your career in hospitality.
- Qualifications: Friendly attitude and willingness to learn; previous experience is a plus.
- Other info: Access to well-being support and exciting apprenticeship programmes.
The predicted salary is between 988 - 1219 £ per month.
We’re on the lookout for a Hotel Receptionist to join our team! Make a difference to the moments that matter to us and our guests. As the voice and face of Marston’s Inns, you’ll provide exceptional customer service – with a smile for our guests, from the point of booking/checking-in, right through to check-out.
Responsibilities:
- Pride yourself on creating a welcoming atmosphere for all guests.
- Have proven system/computer skills, or willingness to learn.
- Be passionate about providing great customer service, including dealing effectively and efficiently with any requests/queries.
- Be responsible for taking payments.
- Work closely with the wider hotel and pub team to ensure business standards are met and delivered.
What comes next is up to you. Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.
What you get from us:
- 30% off at all our pubs, restaurants, and hotels.
- A reliable hours contract, to give you the security you deserve.
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink.
- Flexible and part-time hours offered to work around your family or higher education.
- Exciting range of high street, online discounts and cashback offers.
- Fantastic range of apprenticeship programmes to support your career.
- A friendly and lively atmosphere, working alongside passionate and diverse teammates.
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support.
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
Hotel Receptionist in Exeter employer: White Hart Hotel (91380)
Contact Detail:
White Hart Hotel (91380) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Receptionist in Exeter
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Marston’s Inns. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their culture.
✨Tip Number 2
Practice your customer service skills! As a Hotel Receptionist, you'll be the face of the hotel. Role-play common scenarios with friends or family to get comfortable handling guest queries and requests with a smile.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows you care about the role and respect the guests you'll be serving.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your personality right from the start!
We think you need these skills to ace Hotel Receptionist in Exeter
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your tone. Remember, we’re all about creating a welcoming atmosphere!
Highlight Relevant Skills: Make sure to mention any customer service experience or skills you have, even if it’s from a different job. We value passion for great service, so if you’ve got the right attitude, let us know how you can bring that to our team!
Tailor Your Application: Take a moment to read through the job description and tailor your application accordingly. Mention specific responsibilities and how your experience aligns with them. This shows us you’re genuinely interested in the role and understand what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Marston’s and what we stand for!
How to prepare for a job interview at White Hart Hotel (91380)
✨Show Your Personality
As a Hotel Receptionist, your personality is key! Be yourself during the interview and let your friendly nature shine through. Remember, they’re looking for someone who can create a welcoming atmosphere, so don’t be afraid to show your enthusiasm for customer service.
✨Know the Company
Do a bit of homework on Marston’s Inns before your interview. Familiarise yourself with their values and what makes them unique. This will not only impress your interviewers but also help you understand how you can contribute to their team.
✨Prepare for Common Questions
Think about common interview questions for receptionists, like how you would handle difficult guests or manage multiple tasks. Practising your responses can help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask. This shows your interest in the role and the company. You might ask about training opportunities or how the team collaborates to ensure great service. It’s a great way to demonstrate your eagerness to be part of their team!
