At a Glance
- Tasks: Provide exceptional customer service and create a welcoming atmosphere for guests.
- Company: Local pub company with a people-first culture in Exeter.
- Benefits: Flexible hours, reliable contract, and career advancement opportunities.
- Why this job: Join a vibrant team and make a difference in guests' experiences.
- Qualifications: Friendly, approachable, and passionate about customer service.
- Other info: Dynamic work environment with opportunities to grow your career.
The predicted salary is between 24000 - 36000 Β£ per year.
A local pub company is seeking a Hotel Receptionist in Exeter to provide exceptional customer service and ensure a welcoming atmosphere for guests.
Responsibilities include:
- Handling payments
- Assisting with inquiries
- Collaborating with hotel staff
The position offers flexible hours, a reliable contract, and numerous career advancement opportunities. Ideal candidates should be friendly, approachable, and passionate about customer service. Join a vibrant team and be part of a people-first organization.
Guest-Focused Hotel Receptionist | Flexible Hours & Benefits in Exeter employer: White Hart Hotel (91380)
Contact Detail:
White Hart Hotel (91380) Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Guest-Focused Hotel Receptionist | Flexible Hours & Benefits in Exeter
β¨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the hospitality industry. They might know of openings or can put in a good word for you, which can make all the difference.
β¨Tip Number 2
Practice your customer service skills! Since this role is all about providing exceptional service, consider role-playing common scenarios with a friend. This will help you feel more confident and prepared for any questions during the interview.
β¨Tip Number 3
Dress to impress! First impressions matter, especially in a guest-focused role. Make sure you look polished and professional when you go for your interview β it shows you care about the position and the company.
β¨Tip Number 4
Apply through our website! Weβve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, itβs super easy to navigate and keeps everything in one place!
We think you need these skills to ace Guest-Focused Hotel Receptionist | Flexible Hours & Benefits in Exeter
Some tips for your application π«‘
Show Your Personality: When writing your application, let your friendly and approachable nature shine through. We want to see the real you, so donβt be afraid to inject a bit of personality into your cover letter!
Highlight Relevant Experience: Make sure to mention any previous customer service roles or experiences that relate to being a Hotel Receptionist. We love seeing how your past experiences can contribute to creating a welcoming atmosphere for our guests.
Tailor Your Application: Take a moment to read through the job description and align your skills with what weβre looking for. Customising your application shows us that youβre genuinely interested in joining our vibrant team.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the easiest way for us to receive your application and ensures youβre considered for this fantastic opportunity!
How to prepare for a job interview at White Hart Hotel (91380)
β¨Know the Company
Before your interview, take some time to research the local pub company. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
β¨Showcase Your Customer Service Skills
As a Hotel Receptionist, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your passion for customer service and your ability to create a welcoming atmosphere.
β¨Practice Common Interview Questions
Anticipate questions related to handling payments, assisting with inquiries, and working with hotel staff. Practising your responses can help you feel more confident during the interview. Consider role-playing with a friend to get comfortable with articulating your thoughts.
β¨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your seriousness about the position and aligns with the friendly and approachable image the company seeks in its receptionists.