Supervisor

Supervisor

Full-Time 22000 - 26000 £ / year (est.) No home office possible
White Hart Ford

At a Glance

  • Tasks: Lead a friendly team, ensuring exceptional customer service and training staff.
  • Company: Charming pub with a rich history and a welcoming atmosphere.
  • Benefits: Free meals, weekly pay, 28 days holiday, and discounts at Young's Pubs.
  • Other info: Access to training, apprenticeships, and a supportive career pathway.
  • Why this job: Join a passionate team in a beautiful location and grow your hospitality career.
  • Qualifications: Passion for customer service and team leadership skills.

The predicted salary is between 22000 - 26000 £ per year.

Landlord Tamas and his friendly team welcome you to the White Hart, nestled in the sleepy hamlet of Ford, near Chippenham. Dating back to Tudor times, the White Hart served as a coaching inn, linking London to the West Country. With every nook and cranny holding a piece of history, there’s olde worlde charm and character oozing from every corner.

Situated within easy reach of Castle Combe, a must visit, adrift in the Wiltshire countryside, just a 5-minute drive or follow one of the many picture-post-card hiking trails or nature walks. We’re dog friendly too so no need to leave anyone behind this holiday. You and your four-legged friends can explore the beauty of the area together.

Above and beside our delightful pub, a hidden gem awaits: 11 uniquely loveable bedrooms, each offering an irresistible blend of charm, tradition and thoughtful details. These rooms are more than just accommodations; they are cosy retreats. Whether you’re seeking a cosy corner for a quiet drink, a hearty meal by the fireside, or a restful night’s sleep in one of our beautifully crafted rooms, the White Hart in Ford promises an unforgettable experience.

What We Offer Our Supervisors:

  • Access to our Career Pathway, Apprenticeships and training and development courses
  • Free Meals
  • Weekly pay
  • 28 days holiday per year
  • 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
  • Share Save Scheme
  • Company Pension Scheme

What we look for in a Supervisor:

As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.

Supervisor employer: White Hart Ford

At the White Hart, we pride ourselves on being an exceptional employer, offering a warm and welcoming work environment in the picturesque hamlet of Ford. Our commitment to employee growth is evident through our Career Pathway, training opportunities, and generous benefits including free meals, weekly pay, and discounts at our pubs. Join our friendly team where your passion for hospitality will be nurtured, and enjoy the charm of working in a historic setting surrounded by stunning countryside.
White Hart Ford

Contact Detail:

White Hart Ford Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supervisor

✨Tip Number 1

Get to know the pub scene! Visit local pubs, chat with staff, and soak up the atmosphere. This will not only give you insights into what makes a great supervisor but also help you build connections in the industry.

✨Tip Number 2

Practice your people skills! As a supervisor, you'll need to connect with both customers and your team. Role-play scenarios with friends or family to boost your confidence in handling different situations.

✨Tip Number 3

Show your passion for hospitality! When you get the chance to meet potential employers, share your love for customer service and how you can contribute to their team. Authentic enthusiasm goes a long way!

✨Tip Number 4

Apply through our website! We’re always on the lookout for passionate supervisors like you. It’s the best way to ensure your application gets noticed and shows you’re serious about joining our friendly team at the White Hart.

We think you need these skills to ace Supervisor

Customer Service
Team Leadership
Training and Development
Communication Skills
Key Holder Responsibilities
Shift Management
Passion for Hospitality
Rapport Building
Problem-Solving Skills
Attention to Detail

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see how much you care about delivering exceptional customer service and building rapport with both customers and the team.

Tailor Your Application: Make sure to tailor your application to the Supervisor role at the White Hart. Highlight any relevant experience and skills that align with what we’re looking for, like training others and leading shifts safely.

Be Authentic: Don’t be afraid to show your personality in your application. We love a bit of character! Share your unique experiences and what makes you a great fit for our friendly team at the White Hart.

Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our lovely team!

How to prepare for a job interview at White Hart Ford

✨Know the Venue Inside Out

Before your interview, take some time to research the White Hart and its history. Familiarise yourself with its unique charm and offerings. This will not only impress the interviewers but also show your genuine interest in the role and the establishment.

✨Showcase Your Customer Service Skills

As a Supervisor, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you built rapport and handled challenging situations, as this will demonstrate your suitability for the role.

✨Emphasise Team Training and Development

Since training the team is a crucial part of the Supervisor role, come prepared with ideas on how you would approach this. Discuss any previous experience you have in mentoring or training others, and how you can contribute to the ongoing development of the team at the White Hart.

✨Be Ready to Discuss Leadership

As a key holder and shift leader, you'll need to showcase your leadership skills. Think about times when you've successfully led a team or managed a shift. Be ready to discuss your approach to ensuring safety and efficiency during busy periods, as this will be vital for the role.

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