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- Tasks: Build strong relationships with key customers and drive business growth.
- Company: Dynamic logistics business known for innovation and customer service.
- Benefits: Up to £60,000 salary, company car or cash allowance, pension, and bonuses.
- Why this job: Join a forward-thinking team and make a real impact in the logistics industry.
- Qualifications: Experience in retail and logistics, strong communication, and problem-solving skills.
- Other info: Energetic work environment with opportunities for training and career development.
The predicted salary is between 43200 - 72000 £ per year.
We are a forward thinking and dynamic logistics business with an enviable reputation for growth, customer service and innovation. We operate from multiple UK locations and provide our customers with end to end supply chain solutions including freight forwarding, contract logistics, value added services and UK distribution.
As a Key Account Manager, you must have the following skills, experience and attributes:
- Good understanding of the market context.
- Experience in both a retail and logistics business.
- Able to contribute to broader business issues.
- Excellent troubleshooting and problem solving abilities.
- Strong verbal/written communication and presentation skills.
- Strong level of sales/negotiation skills.
- Well networked.
- Experience of delivering consistent year on year organic growth.
- High level of business and commercial acumen.
- Proven track record in delivering/improving sales performance.
- High achievement drive & commercial focus.
This role is based in London at our customer's offices and will require extensive business travel within the UK meeting with internal operational teams and external suppliers. You will join the Commercial team where you will report to the Commercial Manager. In return, you will receive an industry leading competitive salary for this new role plus benefits including a fully expensed company car or cash for car allowance, pension, bonus and other industry leading benefits.
Your focus in delivering excellence to our customers will be proven by previous experience of working with some of the UK’s best known brands. It is essential that the successful candidate has previous experience in both a retail and logistics background.
Our working environment is energetic and supports a culture of people achieving their full potential. Our values are foundation blocks of how we work together and through innovation training & development we are growing the future of supply chain. Our people are our business and we are looking for hard working talented entrepreneurs to deliver in a complex and competitive industry.
In this role, you will build strong relationships with our strategic customers by identifying and delivering their needs and promoting our company’s solutions to achieve mutual success. Your aspiration to grow and develop the customer experience to achieve long-term success is uncompromising.
In return for your hard work and commitment, our Key Account Manager will receive industry leading remuneration with bonus, pension, car or cash for car, extensive training, career development and the opportunity to join a business that is committed to being the best in everything we do.
Key Account Manager duties and key responsibilities:
- Align the commercial strategy to support the delivery of business objectives across specified key accounts.
- Develop relationships with one of our major blue chip e-tailer clients.
- Acquire a thorough understanding of key customer’s needs and requirements.
- Serve as the link of communication between key customers and internal teams.
- Ensure the correct products and services are delivered to customers in a timely manner.
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
- Resolve all challenges faced by customers.
- Lead implementation disciplines to maximise customer retention.
- Contribute to the development of new and enhanced customer propositions.
- Expand the relationships with the partnered customer by continuously proposing solutions that meet their business needs.
- Develop and implement leading, consistent disciplines and activities to ensure that the business has ongoing healthy commercial growth.
- Play an integral part in generating new sales that will turn into long-lasting relationships.
Qualifications:
- Customer focused approach.
- Exceptional Microsoft skill set.
- Relevant high level degree.
- Industry related qualifications (preferred).
Key Account Manager in City of London employer: White Glove
Contact Detail:
White Glove Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at events. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its key clients. Show them you understand their business and how you can contribute to their success. Tailor your pitch to highlight your relevant experience in retail and logistics.
✨Tip Number 3
Practice your problem-solving skills! Be ready to discuss specific challenges you've faced in previous roles and how you overcame them. This will demonstrate your ability to handle the complexities of the Key Account Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our dynamic team.
We think you need these skills to ace Key Account Manager in City of London
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your experience in both retail and logistics. We want to see how you've tackled challenges in these areas and what successes you've had. Use specific examples to demonstrate your skills!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the key responsibilities and skills mentioned in the job description. This shows us that you’ve done your homework and are genuinely interested in the role.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate strong communication skills, so make sure your writing is easy to read and free of jargon. A well-structured application can really make you stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture!
How to prepare for a job interview at White Glove
✨Know Your Market Inside Out
Before the interview, make sure you have a solid understanding of the logistics and retail markets. Research current trends, challenges, and key players in the industry. This will not only help you answer questions confidently but also demonstrate your commitment to staying informed.
✨Showcase Your Problem-Solving Skills
Prepare specific examples from your past experiences where you've successfully resolved issues or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will highlight your ability to tackle challenges head-on, which is crucial for a Key Account Manager.
✨Communicate Clearly and Effectively
Practice your verbal and written communication skills before the interview. Be ready to present your ideas clearly and concisely, as strong communication is key in this role. Consider doing mock interviews with a friend to refine your presentation style and ensure you come across as confident and articulate.
✨Build Rapport with Your Interviewers
During the interview, focus on building a connection with your interviewers. Ask insightful questions about the company culture and their expectations for the role. This shows that you're genuinely interested in the position and helps create a positive atmosphere, making it easier for them to envision you as part of their team.
