At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences for our guests.
- Company: The World Famous White Cross, a unique traditional pub on the Richmond Riverfront.
- Benefits: Free meals, weekly pay, 28 days holiday, and discounts at Young’s pubs.
- Why this job: Join a vibrant team in a stunning riverside location with great career growth opportunities.
- Qualifications: Passion for customer service and a friendly, outgoing personality.
The predicted salary is between 20000 - 25000 £ per year.
The World Famous White Cross is the only traditional pub on the Richmond Riverfront. The menu serves high-quality, freshly made food with the best British seasonal ingredients. The White Cross has long been a part of life on the River Thames and is situated in an exceptionally beautiful part of the Thames. Be it relaxing inside on a cold winter's day or soaking up the sun in the garden, it is the best place along the river to enjoy the wonderful view. It is also one of the only remaining pubs where you can still enjoy the high tide coming to you. The Thames in Richmond is tidal and several days a month the tide is high enough to come into the garden. If it is exceptionally high then enjoy the feeling of being marooned in a pub with a pint of beer or a glass of wine as nature won't allow you to leave. Next time you are in Richmond pop in and see one of the most unique pubs in the UK. We look forward to welcoming you.
What We Offer Our Team Members:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young’s pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Team Member:
As the successful member of our team you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You’ll get lots of training, learn about all our products & have a good time along the way.
Team Member employer: White Cross
The World Famous White Cross is an exceptional employer, offering a vibrant work culture where team members can thrive in a stunning riverside location. With access to career pathways, apprenticeships, and ongoing training, employees are encouraged to grow and develop their skills while enjoying benefits like free meals, generous holiday allowances, and discounts across Young’s pubs. Join us for a rewarding experience in one of the UK's most unique pubs, where every day brings the opportunity to deliver outstanding service in a picturesque setting.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know the pub scene in Richmond! Visit The White Cross and chat with the staff. This shows your genuine interest and gives you a chance to learn about their vibe and what they value in a team member.
✨Tip Number 2
When you apply, make sure to highlight your customer service skills. Share specific examples of how you've gone above and beyond for customers in the past. We love seeing that passion for service!
✨Tip Number 3
Don’t just send in your application and wait! Follow up with a friendly email or call to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the info you need about the role and our amazing perks!
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and friendly. Remember, we’re all about exceptional customer service and a warm atmosphere.
Tailor Your Application:Make sure to tailor your application to the Team Member role at The White Cross. Highlight any relevant experience in hospitality or customer service, and mention why you’re excited about working in such a unique pub setting. We love seeing genuine enthusiasm!
Keep It Clear and Concise:While we want to know all about you, it’s important to keep your application clear and to the point. Use simple language and avoid jargon. This helps us quickly understand why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position right there!
How to prepare for a job interview at White Cross
✨Know the Pub Inside Out
Before your interview, take some time to research The World Famous White Cross. Familiarise yourself with their menu, the history of the pub, and what makes it unique. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
As a Team Member, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. This will demonstrate your passion for delivering great service, which is exactly what they’re looking for.
✨Emphasise Teamwork
Highlight your ability to work well in a team. Think of instances where you collaborated with others to achieve a common goal. The interviewers want to see that you can fit into their friendly and outgoing team culture.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about training opportunities or what a typical day looks like for a Team Member. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
