Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead shifts, deliver exceptional customer service, and train your team.
- Company: The World Famous White Cross, a unique pub on the Richmond Riverfront.
- Benefits: Free meals, weekly pay, 28 days holiday, and discounts at Young's Pubs.
- Why this job: Join a vibrant team in a stunning location with opportunities for growth.
- Qualifications: Passion for hospitality and strong customer service skills.
- Other info: Access to career pathways and training courses to boost your career.
The predicted salary is between 24000 - 36000 £ per year.
The World Famous White Cross is the only traditional pub on the Richmond Riverfront. The menu serves high-quality, freshly made food with the best British seasonal ingredients. The White Cross has long been a part of life on the River Thames and is situated in an exceptionally beautiful part of the Thames. Be it relaxing inside on a cold winter's day or soaking up the sun in the garden, it is the best place along the river to enjoy the wonderful view. It is also one of the only remaining pubs where you can still enjoy the high tide coming to you. The Thames in Richmond is tidal and several days a month the tide is high enough to come into the garden. If it is exceptionally high then enjoy the feeling of being marooned in a pub with a pint of beer or a glass of wine as nature won't allow you to leave. Next time you are in Richmond pop in and see one of the most unique pubs in the UK. We look forward to welcoming you.
What We Offer Our Supervisors:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Supervisor:
As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Supervisor employer: White Cross
Contact Detail:
White Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the pub scene in Richmond! Visit The White Cross and chat with the staff. This shows your genuine interest and helps you understand the vibe, which can be a great conversation starter during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on social media or at local events. They can give you insider tips on what it’s really like to work there and might even put in a good word for you.
✨Tip Number 3
Prepare for your interview by practising common questions related to customer service and team leadership. Think about examples from your past experiences that showcase your skills and passion for hospitality.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates directly from us.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see how much you care about delivering exceptional customer service and creating memorable experiences for our guests.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience that matches the Supervisor role. We love seeing how your past roles have prepared you to lead a team and ensure our customers are delighted every time they visit.
Be Authentic: Don’t be afraid to show your personality in your application! We’re looking for someone who can build rapport with both customers and the team, so let us get to know the real you.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity at The White Cross!
How to prepare for a job interview at White Cross
✨Know the Pub Inside Out
Before your interview, make sure you familiarise yourself with The World Famous White Cross. Understand its history, menu, and unique features like the high tide experience. This knowledge will show your genuine interest in the pub and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
As a Supervisor, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you built rapport and handled difficult situations, as this will demonstrate your ability to lead a team in delivering top-notch service.
✨Emphasise Team Training and Development
Talk about your passion for training and developing team members. Share specific strategies you've used in the past to enhance team performance and customer satisfaction. This will align with their focus on ensuring staff have the knowledge to delight customers.
✨Be Ready to Discuss Leadership
Prepare to discuss your leadership style and how you manage shifts effectively. Think of examples where you’ve successfully led a team, ensured safety, and maintained a positive work environment. This will reassure them that you can handle the responsibilities of a Supervisor.
