At a Glance
- Tasks: Lead a dynamic team and ensure exceptional customer service in a vibrant pub environment.
- Company: The World Famous White Cross, a unique pub on the beautiful Richmond Riverfront.
- Benefits: Career development, discounts, free meals, 28 days holiday, and a company pension scheme.
- Other info: Opportunities for growth with internal promotions and fully funded training.
- Why this job: Join a passionate team and make a real impact in a beloved local pub.
- Qualifications: Experience in hospitality and a passion for customer service.
The predicted salary is between 30000 - 42000 £ per year.
The World Famous White Cross is the only traditional pub on the Richmond Riverfront. The menu serves high-quality, freshly made food with the best British seasonal ingredients. The White Cross has long been a part of life on the River Thames and is situated in an exceptionally beautiful part of the Thames. Be it relaxing inside on a cold winter's day or soaking up the sun in the garden, it is the best place along the river to enjoy the wonderful view. It is also one of the only remaining pubs where you can still enjoy the high tide coming to you. The Thames in Richmond is tidal and several days a month the tide is high enough to come into the garden. If it is exceptionally high then enjoy the feeling of being marooned in a pub with a pint of beer or a glass of wine as nature won't allow you to leave. Next time you are in Richmond pop in and see one of the most unique pubs in the UK. We look forward to welcoming you.
What We Offer Our Assistant Managers:
- Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
- Access to our fully funded apprenticeships and training and development courses
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Access to our Share Save Scheme
- Free Meals
- 28 Days holiday per year
- Company Pension Scheme
What we look for in an Assistant Manager:
We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Assistant Manager in Richmond employer: White Cross
At Young's, we pride ourselves on being an exceptional employer, offering our General Managers the freedom to innovate and lead in one of London's most iconic pubs. With a vibrant work culture that encourages creativity and autonomy, coupled with generous benefits like private health insurance and substantial bonus potential, we are committed to fostering employee growth and satisfaction. Join us at the White Cross in Richmond, where your passion for hospitality can flourish in a picturesque riverside setting.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Richmond
✨Tip Number 1
Get to know the pub scene in Richmond! Visit The White Cross and chat with the staff. This shows your genuine interest and gives you a feel for the vibe, which can really help you stand out during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on social media or at local events. They might share insider tips or even put in a good word for you when you apply through our website.
✨Tip Number 3
Prepare for your interview by brushing up on your knowledge of customer service and team management. Think of examples from your past experiences that showcase your skills and passion for hospitality.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can leave a lasting impression and show that you're genuinely interested in joining our team at The White Cross.
We think you need these skills to ace Assistant Manager in Richmond
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you genuinely care about providing exceptional customer service and have a love for food and drink.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience that aligns with the Assistant Manager role. We’re looking for someone who can lead a team and has a proactive approach, so showcase those skills!
Be Authentic:Don’t be afraid to let your personality come through in your application. We value authenticity and want to know what makes you unique. Share your story and why you’re excited about joining our team at The White Cross.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows you’re serious about wanting to join us!
How to prepare for a job interview at White Cross
✨Know the Pub Inside Out
Before your interview, make sure you know all about The World Famous White Cross. Familiarise yourself with their menu, the unique features of the pub, and its history. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
As an Assistant Manager, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you can create a welcoming atmosphere that aligns with the pub's reputation.
✨Demonstrate Team Leadership
Be ready to discuss your approach to team management. Share specific instances where you successfully trained or motivated your team. Emphasise your proactive attitude and how you plan to contribute to the pub's success through effective leadership.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the pub’s future plans, team dynamics, or training opportunities. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
