Manager, Practice Innovation

Are you ready to make your mark as part of the Practice Innovation Team in our London office? The Manager for Practice Innovation will play a crucial role in advancing the Firm’s innovation and AI strategy. Working closely with the Senior Manager for Practice Innovation, the Practice Solutions team, and relevant practice group leads, the Manager for Practice Innovation will support the Firm’s innovation journey, with a particular focus on leveraging established and emerging AI technologies to transform client service delivery. The Practice Innovation Team is part of the Innovation & AI team and serves as the primary interface between lawyers and the Practice Solutions function. Practice Innovation will operate within the existing Innovation Champions structure and collaborate with priority Regional Sections as well as Key and Priority Clients to source ideas and drive initiatives aligned with Firm strategy.

Key Responsibilities

• Client Consultancy, Thought Leadership, and Advocacy

• Supporting conversations with Firm clients around innovation and AI, providing value-added innovation consultancy services in line with the Firm’s Client Innovation Strategy
• Acting as an advocate for Firmwide innovation by participating in internal events, roundtables, conferences, and social media, while creating high-impact thought leadership to enhance the Firm’s reputation for innovation
• Developing key artifacts (e.g., presentations, reports, and guidance materials) to assist client and internal engagement on legal innovation

• Leading engagement with regional practice groups, developing relationships as a trusted advisor to support their innovation efforts
• Fostering and maintaining these relationships through active conversations, training, and tailored resource allocation
• Working with key practice groups to develop innovation initiatives using the Firm’s innovation frameworks, ensuring a strategic and business-aligned focus
• Gathering practice requirements and feeding them into the wider Practice Solutions team to ensure alignment with Firm priorities

• Serving as a Product Owner, ensuring that AI-driven tools and solutions are developed and evaluated with practice needs in mind
• Acting as the communication bridge between practice teams and the AI Centre of Excellence, ensuring clear expectations, structured feedback loops, and alignment of AI initiatives with legal workflows

Qualifications and Skills

• Bachelor’s degree in Law, Computer Science, or a related field
• Experience in AI, change management, or advisory services within a consulting firm (ideally Big 4)
• Proven ability to deliver high-quality service to clients
• Strong understanding of AI technologies, particularly Generative AI, and their implications for professional services
• Excellent interpersonal, leadership, and project management skills, with a track record of successful cross-functional collaboration
• Strategic mindset with strong analytical abilities and a data-driven approach to decision-making and innovation
• Experience in developing strategic partnerships and managing external vendor relationships
• Experience working in a global law firm environment, with a strong understanding of lawyer workflows across key practice areas
• Strategic thinker with a hands-on approach to driving innovation and digital transformation
• Strong communicator, capable of translating complex technical concepts into clear and accessible language for various stakeholders
• Expertise in change management, with the ability to guide teams through digital transformation challenges
• Knowledge of ethical considerations, regulatory standards, and industry best practices related to AI deployment

What We Offer

At White & Case, you can make a real difference, work on cutting-edge deals that make the headlines and help shape the world we live in. We live by our values—to be pioneering, united and human—and we believe that you’ll experience them from your first day. We will give you the support and training that will help you achieve your potential as a global lawyer. We believe that consistent high performance merits reward and support. Our compensation package reflects your calibre as a Practice Innovation professional, and our benefits are designed to support your changing needs and priorities across different life stages. We offer high-quality, internationally oriented work on the most challenging matters and an opportunity to work as part of a truly global organisation.

Location and Reporting

This role is based in our London office and reports to the Senior Manager, Practice Innovation. Our standard office hours are 09:30-18:00, with a current requirement for 3 days in the office per week.

Firm Benefits

We offer a flexible range of benefits, services and programmes designed to help support your lifestyle requirements. Some of the benefits currently available include:

• Private medical insurance
• Pension plan with matched employer contribution up to 7.5%
• Yearly wellbeing fund
• Income protection
• Holiday purchase
• Life insurance
• Critical Illness insurance
• Private GP services
• Travel insurance
• Dental coverage
• Cycle to work
• Holiday purchase (available during annual enrolment)

Equal Opportunities

White & Case is an Equal Employment Opportunity (EEO) employer and is committed to creating a fair workplace. It is our Firm’s policy to recruit, employ, train, compensate and promote without regard to race, color, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law. If you require assistance and/or adjustment to participate in our application and/or interview process, please email us. We will be happy to work with you.