Business Analyst, Business Intelligence in London

This role reports to the Associate Director, Business Intelligence. The Business Intelligence group is a centre of excellence at the Firm for data analytics, data management and data governance. It develops and maintains datasets, dashboards and reports that provide real‑time visibility into key performance indicators, uses advanced analytics and visualisation to identify opportunities for growth, uncovers inefficiencies and helps predict future trends, and collaborates with all functions to ensure data integrity and tailored insights.

Responsibilities

• Understand the key drivers of the firm, from a business of law and a practice of law perspective, to assist stakeholders and “join-the-dots” on their data and BI requirements.
• Independently lead and manage end‑to‑end BI and analysis projects with multi‑skilled teams, fostering a data‑driven culture and ensuring timely delivery of outcomes.
• Engage with stakeholders to define, document, and prioritise business requirements, ensuring alignment with strategic objectives, and guide stakeholders on how data, analytics and BI tools can be leveraged to solve business problems.
• Elicit pain points, process gaps and improvement opportunities, translating business challenges into clear, actionable work items for development and ensuring solutions are scalable and value‑driven.
• Collaborate with shared services and cross‑functional teams to innovate and optimise business processes, leveraging BI and legal AI capabilities.
• Apply Agile project management practices, including participation in sprint planning, daily stand‑ups and retrospectives, to ensure transparency, adaptability and iterative delivery of BI solutions that respond to evolving business needs and drive ongoing process and product improvements.
• Understand data quality initiatives, including data lineage, metadata management and remediation of data issues.
• Identify and document data pain points and work closely with developers and data engineers to proactively communicate within the BI group and recommend innovative solutions.
• Support change management activities for new or enhanced BI solutions, including stakeholder communications, training support, hyper‑care and tracking of adoption and usage metrics.
• Drive engagement with BI tools (e.g., Power BI) through targeted training, outreach and enablement programmes.
• Deliver demos, create user guides and identify new project opportunities to maximise tool adoption and business value.
• Gather and incorporate user feedback in Agile cycles to continuously improve BI solutions and user experience.
• Monitor industry trends, particularly in legal AI and analytics, to ensure the firm remains at the forefront of BI capabilities.
• Comfortable writing or reviewing basic SQL to validate logic and data.
• Familiarity with cloud‑based analytics platforms such as Databricks.

Qualifications and Skills

• 3‑4+ years’ experience in hands‑on business analysis, requirements gathering and stakeholder management, with experience in professional services preferred.
• Experience gathering requirements and delivering projects for reporting, analytical projects and advanced BI opportunities (e.g., predictive models) is preferred.
• Understanding of the global economic environment and local markets relevant to the firm’s business, including familiarity with the firm’s key clients, geographies and industries.
• Strong interpersonal skills, with excellent communication and presentation skills.
• Flexible self‑starter comfortable tackling new projects independently while also being able to take directions from senior staff.
• Ability to quickly learn new software and technologies.
• Ability to work independently in a team environment, effectively manage time and tight deadlines; able to multitask.

What We Offer

When you join us, you’ll be working directly with partners, business leaders and many inspiring colleagues across our global network. We provide support and development opportunities that enable you to achieve your potential, and our compensation package reflects your calibre as an innovation professional. Our benefits are designed to support your changing needs and priorities across different life stages.

Location and Reporting

This role is based in London and reports into the Associate Director of Business Intelligence. Our standard office hours are 09:30‑18:00, with a requirement for four days in the office per week.

Firm Benefits

• Private medical insurance
• Pension plan with matched employer contribution up to 7.5%
• Yearly wellbeing fund
• Income protection
• Life insurance
• Critical illness insurance
• Private GP services
• Travel insurance
• Dental coverage
• Cycle to work
• Holiday purchase (available during annual enrolment)

Equal Opportunity Statement

White & Case is committed to creating a fair workplace. It is our Firm’s policy to recruit, employ, train, compensate and promote without regard to race, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information or any other category protected by applicable law. If you require assistance or adjustment to participate in our application and interview process, please email us. We will be happy to work with you.