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For Companies At a Glance
- Tasks: Drive sales growth by connecting with customers and enhancing their experience.
- Company: Join White Cap, a dynamic company focused on building trust and delivering exceptional service.
- Benefits: Enjoy a diverse work environment, career growth opportunities, and a supportive team culture.
- Why this job: Be part of a mission-driven team that values knowledge, dependability, and customer success.
- Qualifications: Requires a degree and 2-5 years of relevant experience; sales skills are a plus.
- Other info: Opportunity for fieldwork and occasional travel; must have a valid driving record.
The predicted salary is between 36000 - 60000 £ per year.
A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.
The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.
Job Summary
Primarily responsible for profitably growing sales in assigned customer base and achieving assigned sales growth targets. Prospecting for new accounts and increasing core and cross-sell opportunities within existing customers. Relentlessly driving customer success and delivering a seamless customer experience by leveraging the power of White Cap tools and resources. This position requires the operation of a Company Vehicle or a Personal Vehicle, and such operation is done consistently more than 20% of the average work week. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report.
Major Tasks, Responsibilities and Key Accountabilities
Conducts business out in the field via face-to-face interactions with both potential and existing customers.
Increases customer value through cross-selling.
Teams with individuals within the sales organization and key Shared Service support personnel to execute sales growth initiatives.
Forecasts, prospects, and bids for new business to include customers, markets, and additional service opportunities.
Develops and sustains sales relationships with key decision-makers and influencers on all levels of an organization.
Partners with customers, vendors, Credit, and A/R to quickly resolve customer service issues.
Maintains a current and competent base of product knowledge and applies that knowledge when servicing customers.
Maintains and submits all required sales administration reports. Regularly attends company meetings.
Nature and Scope
Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data.
Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct customers of the process.
May provide general guidance/direction to or train junior level support or professional personnel.
Work Environment
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Typically requires overnight travel less than 10% of the time.
Education and Experience
Typically requires BS/BA in a related discipline. Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas.
Preferred Qualifications
Knowledge of Miller Heiman’s Strategic Selling and Large Account Management Process concepts.
Prior experience in telesales and possession of proven phone sales skills.
Knowledge in company product line.
If you’re looking to play a role in building Canada, consider one of our open opportunities. We can’t wait to meet you.
Account Manager employer: White Cap
Contact Detail:
White Cap Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarise yourself with White Cap's product line and services. Understanding what you’ll be selling is crucial, as it allows you to engage confidently with potential clients and demonstrate how your offerings can meet their needs.
✨Tip Number 2
Network within the industry and connect with current or former employees of White Cap. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Brush up on your sales techniques, particularly those related to cross-selling and relationship management. Being able to showcase your ability to grow accounts and enhance customer value will set you apart from other candidates.
✨Tip Number 4
Prepare for the interview by thinking of specific examples from your past experience that demonstrate your success in sales and customer relationship management. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Account Manager position at White Cap. Understand the key responsibilities, required skills, and preferred qualifications to tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in sales, customer relationship management, and any relevant certifications. Use specific examples that demonstrate your ability to grow sales and manage accounts successfully.
Showcase Your Skills: Make sure to highlight skills that align with the job requirements, such as data analysis, problem-solving, and knowledge of sales techniques like Miller Heiman’s Strategic Selling. This will show that you are well-prepared for the role.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the position and the company. Mention how your values align with White Cap's commitment to building trust and delivering customer success.
How to prepare for a job interview at White Cap
✨Know Your Product
Familiarise yourself with White Cap's product line and services. Being able to discuss specific products and how they can benefit customers will demonstrate your commitment and knowledge during the interview.
✨Showcase Your Sales Experience
Prepare examples from your previous roles that highlight your success in sales, particularly in account management. Be ready to discuss how you have grown sales and built relationships with clients.
✨Understand Customer Success
Emphasise your approach to customer success. Be prepared to share strategies you've used to ensure a seamless customer experience and how you've resolved issues in the past.
✨Demonstrate Data Analysis Skills
Since the role involves data analysis, be ready to discuss your experience with analysing sales data and how you've used it to drive decisions. Highlight any tools or techniques you are familiar with that can aid in this process.
