At a Glance
- Tasks: Lead daily restaurant operations and ensure exceptional customer experiences.
- Company: Exciting new outlet launching in Singapore, perfect for hospitality enthusiasts.
- Benefits: Opportunity for career growth, hands-on leadership experience, and a vibrant work environment.
- Other info: Fast-paced environment with opportunities for training and team motivation.
- Why this job: Join us to shape memorable dining experiences and develop your leadership skills.
- Qualifications: 2 years in a supervisory role in food & beverage, strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
We are launching a brand-new outlet in Singapore, and we’re inviting enthusiastic individuals to join us on this exciting journey! If you’re passionate about hospitality and ready to take the next step in your career, this opportunity is for you. We are looking for a motivated and hands-on Restaurant Supervisor to support the daily operations of our outlet and help deliver an exceptional dining experience.
Key Responsibilities
- Oversee all front and back of the house restaurant operations.
- Ensure customer satisfaction through promoting excellent service.
- Respond to customer complaints tactfully and professionally.
- Maintain quality control for all food served.
- Analyse staff evaluations and feedback to improve the customer’s experience.
- Project future needs for goods, kitchen supplies, and cleaning products; order accordingly.
- Oversee health code compliance and sanitation standards.
- Look for ways to cut waste and decrease operational costs.
- Generate weekly, monthly, and annual reports.
- Train new employees and provide ongoing training for all staff.
- Other job tasks as assigned by Outlet Restaurant Manager.
Job Requirements
- Minimum 2 years of experience in a supervisory role within the food & beverage industry.
- Strong interpersonal and communication skills.
- Basic understanding of POS systems and cash handling.
- Ability to lead, train and motivate a team.
- Comfortable to work on weekends and public holidays.
- Demonstrated commitment to customer satisfaction and team support.
If you thrive in a fast-paced environment, enjoy leading teams, and are passionate about creating memorable guest experiences, we want to hear from you. Grow your career. Lead with confidence. Be part of our journey.
Assistant Service Manager (New Outlet) in Penarth employer: WHITE BEEHOON RESTAURANT PTE. LTD.
Join us as we embark on an exciting new venture in Singapore! As an Assistant Service Manager, you will be part of a dynamic team dedicated to delivering exceptional dining experiences. We pride ourselves on fostering a supportive work culture that encourages personal and professional growth, offering comprehensive training and development opportunities, along with competitive benefits that ensure our employees feel valued and motivated.
Contact Details:
WHITE BEEHOON RESTAURANT PTE. LTD. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Service Manager (New Outlet) in Penarth
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the hospitality industry. They might know about openings or can put in a good word for you, which can make all the difference.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show us that you’re not just looking for any job, but that you’re genuinely excited about being part of our new outlet and contributing to its success.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to customer service and team leadership. We want to see how you handle challenges and ensure customer satisfaction!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and shows us you’re serious about joining our team. Plus, it makes the application process smoother for everyone involved.
We think you need these skills to ace Assistant Service Manager (New Outlet) in Penarth
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see how excited you are about joining our new outlet and making a difference in the dining experience.
Tailor Your Experience:Make sure to highlight your relevant experience in the food and beverage industry. We’re looking for someone with supervisory skills, so share specific examples of how you've led teams or improved customer satisfaction in your previous roles.
Be Professional Yet Approachable:While we love a friendly tone, remember to keep it professional. Use clear language and avoid jargon. We want to get to know the real you, but we also need to see that you can communicate effectively in a work environment.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at WHITE BEEHOON RESTAURANT PTE. LTD.
✨Know the Company Inside Out
Before your interview, do some homework on the company and its new outlet in Singapore. Understand their values, mission, and what sets them apart in the hospitality industry. This will not only show your enthusiasm but also help you tailor your answers to align with their goals.
✨Showcase Your Leadership Skills
As an Assistant Service Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experience where you've successfully trained staff or improved service quality. Highlighting these moments will make you stand out as a candidate who can step into a leadership role.
✨Prepare for Customer Scenarios
Expect questions about handling customer complaints and ensuring satisfaction. Think of specific instances where you turned a negative experience into a positive one. This will showcase your problem-solving skills and commitment to customer service, which are crucial for this role.
✨Discuss Operational Efficiency
Be ready to talk about how you've previously managed costs or improved operational efficiency in a restaurant setting. Whether it's through waste reduction or better inventory management, sharing concrete examples will demonstrate your understanding of the business side of hospitality.
