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For Companies At a Glance
- Tasks: Lead a dynamic team, ensuring exceptional customer service and a friendly atmosphere.
- Company: The White Bear, a trendy pub known for quality cocktails and seasonal British dining.
- Benefits: Free meals, weekly pay, 28 days holiday, and discounts at Young's Pubs.
- Other info: Access to training, apprenticeships, and a supportive career pathway.
- Why this job: Join a fun, social environment where you can grow your career in hospitality.
- Qualifications: Passion for customer service and team leadership skills.
The predicted salary is between 24000 - 36000 £ per year.
The White Bear sets the trend for city buzz, quality cocktails and seasonal British dining! With its friendly atmosphere and dynamic team, working here offers a fun, social environment. We work together, socialise together and get the job done as one team, whilst ensuring everyone comes as a guest and leaves as a friend! We take pride in serving fresh, seasonal, British food along with craft beers and beautiful wines delivered with exceptional hospitality. You will have a passion to deliver exceptional customer service with a friendly outgoing personality and a desire to work as part of a team.
What We Offer Our Supervisors:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Supervisor:
As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Supervisor employer: White Bear Tunbridge Wells
Contact Detail:
White Bear Tunbridge Wells Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Network like a pro! Chat with friends, family, and even your local barista about job openings. You never know who might have the inside scoop on a Supervisor role at a buzzing pub like The White Bear!
✨Tip Number 2
Get social on platforms like LinkedIn! Connect with people in the hospitality industry and engage with their posts. Show off your passion for customer service and teamwork – it’ll make you stand out when applying through our website.
✨Tip Number 3
Prepare for those interviews! Research common questions for Supervisors and practice your answers. Highlight your experience in delivering exceptional customer service and how you can lead a team to success at The White Bear.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer’s mind. Remember, we love candidates who are keen to join our team!
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and outgoing personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter.
Highlight Your Experience: Make sure to showcase any relevant experience in hospitality or customer service. We love seeing how you've built rapport with customers and worked as part of a team in previous roles.
Tailor Your Application: Take a moment to tailor your application specifically for us at The White Bear. Mention why you’re excited about working in our vibrant environment and how you can contribute to our team’s success.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at White Bear Tunbridge Wells
✨Know the Venue
Before your interview, take some time to visit The White Bear if you can. Familiarise yourself with the atmosphere, menu, and overall vibe. This will not only help you feel more comfortable during the interview but also show your genuine interest in the role and the establishment.
✨Showcase Your Customer Service Skills
As a Supervisor, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you built rapport and handled challenging situations, as this will demonstrate your ability to lead a team in delivering top-notch service.
✨Emphasise Teamwork
The White Bear values a friendly, social environment. Be ready to discuss how you work well in a team and your approach to training and supporting colleagues. Share specific instances where you contributed to a positive team dynamic or helped a teammate succeed.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows that you’re not just interested in the job, but also in how you can grow and contribute to the pub's success.