At a Glance
- Tasks: Lead a dynamic team in delivering exceptional customer service and managing pub operations.
- Company: The White Bear, a trendy pub known for quality cocktails and seasonal British dining.
- Benefits: Free meals, 28 days holiday, discounts, and career development opportunities.
- Why this job: Join a fun, social environment where you can grow your career in hospitality.
- Qualifications: Experience in hospitality and a passion for customer service.
- Other info: Opportunity for internal promotion to General Manager and ongoing training.
The predicted salary is between 30000 - 42000 £ per year.
The White Bear sets the trend for city buzz, quality cocktails and seasonal British dining! With its friendly atmosphere and dynamic team, working here offers a fun, social environment. We work together, socialise together and get the job done as one team, whilst ensuring everyone comes as a guest and leaves as a friend! We take pride in serving fresh, seasonal, British food along with craft beers and beautiful wines delivered with exceptional hospitality.
You will have a passion to deliver exceptional customer service with a friendly outgoing personality and a desire to work as part of a team.
What We Offer Our Deputy Managers:- Development towards General Manager - the majority of our GM appointments are internal
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
We are looking for a motivated & experienced Deputy Manager to join and lead our team in our stylish, food focused pub. As the successful Deputy Manager you will have a genuine passion for exceptional customer service and a pro‑active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Deputy Manager in Royal Tunbridge Wells employer: White Bear Tunbridge Wells
Contact Detail:
White Bear Tunbridge Wells Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager in Royal Tunbridge Wells
✨Tip Number 1
Get to know the pub scene! Spend some time in places like The White Bear, chat with staff, and soak up the vibe. This will not only help you understand the culture but also give you a chance to network and make connections.
✨Tip Number 2
Show off your personality during interviews! We want to see that friendly, outgoing side of you. Share stories about your experiences in hospitality and how you've gone above and beyond for customers in the past.
✨Tip Number 3
Be proactive! If you hear about any opportunities, don’t wait for them to be advertised. Reach out directly through our website and express your interest. It shows initiative and can really set you apart from other candidates.
✨Tip Number 4
Prepare some questions for us! When you come in for an interview, ask about our team dynamics or training opportunities. It shows you're genuinely interested in growing with us and helps you figure out if we're the right fit for you too.
We think you need these skills to ace Deputy Manager in Royal Tunbridge Wells
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about delivering exceptional customer service and being part of a dynamic team.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Deputy Manager role. Highlight any previous experience in team management or customer service, as this will show us you're ready to take on the challenge!
Be Yourself: We love a friendly, outgoing personality! Don’t be afraid to let your unique character come through in your application. We’re looking for someone who fits into our fun, social environment, so show us who you are!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can get back to you quickly. We can’t wait to hear from you!
How to prepare for a job interview at White Bear Tunbridge Wells
✨Know the Venue Inside Out
Before your interview, make sure you know The White Bear's menu and its unique offerings. Familiarise yourself with their seasonal British dining and craft beers. This shows your genuine interest in the role and helps you connect with the interviewers.
✨Showcase Your Customer Service Passion
Prepare examples from your past experiences where you delivered exceptional customer service. Highlight how you went above and beyond to ensure guests left happy. This aligns perfectly with what they’re looking for in a Deputy Manager.
✨Team Spirit is Key
Emphasise your ability to work as part of a team. Share stories that demonstrate your collaborative spirit and how you’ve successfully led or motivated a team in previous roles. They value a friendly atmosphere, so let your personality shine!
✨Ask Insightful Questions
Prepare thoughtful questions about the pub’s culture, team dynamics, and growth opportunities. This not only shows your enthusiasm but also helps you gauge if it’s the right fit for you. Remember, interviews are a two-way street!