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- Tasks: Lead a dynamic team, ensuring exceptional customer service and a friendly atmosphere.
- Company: The White Bear, a trendy pub known for quality cocktails and seasonal British dining.
- Benefits: Free meals, weekly pay, 28 days holiday, and discounts at Young's Pubs.
- Other info: Access to training, apprenticeships, and a supportive career pathway.
- Why this job: Join a fun, social environment where you can grow your career in hospitality.
- Qualifications: Passion for customer service and team leadership skills.
The predicted salary is between 24000 - 30000 £ per year.
The White Bear sets the trend for city buzz, quality cocktails and seasonal British dining! With its friendly atmosphere and dynamic team, working here offers a fun, social environment. We work together, socialise together and get the job done as one team, whilst ensuring everyone comes as a guest and leaves as a friend!
We take pride in serving fresh, seasonal, British food along with craft beers and beautiful wines delivered with exceptional hospitality. You will have a passion to deliver exceptional customer service with a friendly outgoing personality and a desire to work as part of a team.
What We Offer Our Supervisors:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Supervisor:
As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Supervisor in Kent employer: White Bear Tunbridge Wells
Contact Detail:
White Bear Tunbridge Wells Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Kent
✨Tip Number 1
Get to know the pub scene! Spend some time in local pubs, especially The White Bear, and chat with staff and customers. This will give you insights into the vibe and help you connect with the team during your interview.
✨Tip Number 2
Show off your personality! When you apply, let your friendly and outgoing nature shine through. We want to see how you can bring that energy to our team and create a welcoming atmosphere for our guests.
✨Tip Number 3
Prepare for situational questions! Think about times you've delivered exceptional customer service or trained a team member. We love hearing real-life examples that showcase your skills and passion for hospitality.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our dynamic team at The White Bear!
We think you need these skills to ace Supervisor in Kent
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and outgoing personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter.
Highlight Your Team Spirit: Since we’re all about teamwork at The White Bear, make sure to mention any experiences where you’ve worked well with others. Share examples that showcase your ability to build rapport and support your colleagues.
Focus on Customer Service: We’re looking for someone who’s passionate about delivering exceptional customer service. In your application, highlight any relevant experience you have in hospitality or customer-facing roles, and explain how you go above and beyond for guests.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website! It’s the best way to ensure we see your application and can get back to you quickly. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at White Bear Tunbridge Wells
✨Know the Venue
Before your interview, take some time to visit The White Bear if you can. Familiarise yourself with the atmosphere, menu, and what makes it special. This will not only help you answer questions more confidently but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Supervisor, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you built rapport and created memorable experiences, as this aligns perfectly with what they’re looking for.
✨Team Spirit is Essential
Emphasise your ability to work as part of a team. Share stories that demonstrate your collaborative spirit and how you’ve contributed to a positive team environment. Remember, they want someone who can lead shifts while ensuring everyone feels like part of the family.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about their training programmes or how they support career development. This shows you’re serious about your growth and committed to being a valuable part of their team.