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- Tasks: Welcome guests and ensure a smooth check-in experience at Hinckley Premier Inn.
- Company: Join Whitbread, the UK's leading hospitality business with a focus on inclusivity.
- Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a complimentary breakfast for two.
- Why this job: Be part of a fun team, develop your career, and make guests feel at home.
- Qualifications: No specific qualifications required; just bring your passion for customer service!
- Other info: Flexible working options available; we welcome applications from all backgrounds.
Join to apply for the Receptionist role at Whitbread. We are currently hiring at Premier Inn Hinckley, working 40 hours per week, paying up to £12.56 per hour.
Come and be a Receptionist at Hinckley Premier Inn. As the friendly face of our hotel, use your fun personality and customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.
PAY RATE: Up to £12.56 per hour
CONTRACT TYPE: Permanent
HOURS: 40 hours per week – guaranteed hours to plan your week around
LOCATION: Hinckley Premier Inn, Coventry Rd, Hinckley LE10 0NB
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do:
Join our team as a Receptionist, and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation. Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
Receptionist employer: Whitbreadrestaurants
Contact Detail:
Whitbreadrestaurants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the Premier Inn brand and its values. Understanding their commitment to customer service and inclusivity will help you align your responses during any interviews or conversations with the hiring team.
✨Tip Number 2
Practice your customer service skills in real-life scenarios. Whether it's volunteering or part-time work, demonstrating your ability to handle guest interactions will make you a more attractive candidate.
✨Tip Number 3
Network with current or former employees of Whitbread. They can provide valuable insights into the company culture and what it takes to succeed as a Receptionist, which can give you an edge in your application.
✨Tip Number 4
Be prepared to discuss how you would handle specific situations that may arise at the front desk. Think about common challenges in hospitality and how you would address them, showcasing your problem-solving skills.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience and skills. Emphasise any previous roles where you interacted with guests or clients, showcasing your ability to create a welcoming atmosphere.
Craft a Strong Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention why you want to work at Whitbread specifically and how your values align with their commitment to inclusivity and customer service.
Showcase Soft Skills: In your application, highlight soft skills such as communication, teamwork, and problem-solving. These are crucial for a Receptionist role, so provide examples of how you've used these skills in past experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is essential in a receptionist position.
How to prepare for a job interview at Whitbreadrestaurants
✨Show Your Personality
As a Receptionist, your personality is key! Make sure to showcase your friendly and approachable nature during the interview. Smile, maintain eye contact, and engage with the interviewer to demonstrate your customer service skills.
✨Know the Company
Research Whitbread and the Premier Inn brand before your interview. Familiarise yourself with their values, mission, and any recent news. This will show your genuine interest in the role and help you answer questions more effectively.
✨Prepare for Common Questions
Anticipate common interview questions for a Receptionist position, such as how you handle difficult customers or manage multiple tasks. Prepare specific examples from your past experiences that highlight your problem-solving and multitasking abilities.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask insightful questions about the role or the company culture. This not only shows your enthusiasm but also helps you determine if the workplace is the right fit for you.