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- Tasks: Welcome guests with a smile and assist with check-ins at our hotel.
- Company: Join Premier Inn, part of the UK's leading hospitality business, Whitbread.
- Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a complimentary breakfast.
- Why this job: Be part of a fun team, gain valuable experience, and enjoy a clear career path.
- Qualifications: No specific qualifications needed; just bring your passion for customer service!
- Other info: Fixed term contract until June 2025, with guaranteed hours to fit your schedule.
We\’re currently recruiting in our Bristol Parkway (M32) Premier Inn. Working 15 hours per week, paying up to £11.79 per hour.
Receptionist – Bristol Parkway (M32) Premier Inn
Come and be a Receptionist at Premier Inn in Bristol Parkway. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.
PAY RATE:
Up to £11.79 per hour
CONTRACT TYPE:
Fixed Term until the 30th of June 2025!
HOURS:
15 hours a week across 2 days, including weekends – guaranteed hours to plan your week around
LOCATION:
Premier Inn, Fox Den Park, Fox Den Road, Stoke Gifford BS34 8EF
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do:
Join our team at Bristol Parkway (M32) Premier Inn as a Receptionist, and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.
Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
Job ref: 50313-4492
Advertised: 03 Mar 2025
Seniority level
Entry level
Employment type
Part-time
Job function
Administrative
Industries
Hospitality
#J-18808-Ljbffr
Receptionist employer: Whitbreadrestaurants
Contact Detail:
Whitbreadrestaurants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the Premier Inn brand and its values. Understanding their commitment to customer service and inclusivity will help you align your responses during any interviews or conversations with the hiring team.
✨Tip Number 2
Practice your customer service skills in real-life scenarios. Whether it's volunteering or part-time work, gaining experience in a customer-facing role will give you confidence and examples to share when discussing your suitability for the receptionist position.
✨Tip Number 3
Network with current or former employees of Premier Inn. They can provide valuable insights into the company culture and what it takes to succeed as a receptionist, which can be beneficial during your application process.
✨Tip Number 4
Be prepared to demonstrate your personality during any interactions. As a receptionist, being friendly and approachable is key, so let your fun side shine through in conversations or interviews to show that you would be a great fit for the team.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience and skills. Emphasise any previous roles where you interacted with guests or clients, showcasing your friendly personality.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role. Mention why you want to work at Premier Inn specifically and how your values align with their commitment to inclusivity and customer service.
Highlight Soft Skills: In your application, focus on soft skills such as communication, teamwork, and problem-solving. These are crucial for a Receptionist role, so provide examples of how you've demonstrated these in past experiences.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail, which is important in a customer-facing role.
How to prepare for a job interview at Whitbreadrestaurants
✨Show Your Personality
As a Receptionist, your personality is key! Make sure to let your fun and friendly side shine through during the interview. Smile, be approachable, and engage with the interviewer as if they were a guest.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Whether it's resolving a complaint or going the extra mile for a guest, showcasing these experiences will highlight your suitability for the role.
✨Familiarise Yourself with the Company
Research Premier Inn and Whitbread before your interview. Understanding their values, mission, and the benefits they offer can help you tailor your answers and show genuine interest in the company.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you. Consider asking about training opportunities or team dynamics.
