Reception Team Member

Reception Team Member

Cardiff Temporary No home office possible
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Whitbreadrestaurants

At a Glance

  • Tasks: Welcome guests, assist with check-ins, and ensure a smooth hotel experience.
  • Company: Join the friendly team at Premier Inn in Barry Island.
  • Benefits: Earn up to £12.56 per hour, enjoy discounts, and complimentary breakfast.
  • Why this job: Be part of a welcoming environment and make guests feel at home.
  • Qualifications: No specific qualifications needed, just a friendly attitude!
  • Other info: Flexible working options and a commitment to diversity and inclusion.

We are recruiting a Receptionist for our Premier Inn in Barry Island (Cardiff Airport). This is a fixed‑term role (until Dec 2025) with a 31‑hour week, paid up to £12.56 per hour.

Location: Triangle Site, Ffordd Y Mileniwm, Cardiff, Barry CF62 5QN.

Key Responsibilities

  • Greet and assist guests with check‑in and check‑out procedures.
  • Co‑ordinate with housekeeping to ensure rooms are prepared.
  • Respond to guest inquiries and resolve issues in a timely, courteous manner.
  • Maintain accurate cash and diary records.
  • Support hotel operations and team in a professional, welcoming environment.

Benefits

  • Training and support with a warm welcome and simple administration system.
  • Whitbread Benefits card – up to 60% off Premier Inn rooms and 25% off meals in all Whitbread restaurants.
  • Company pension and schemes to help you save.
  • Discounts on shops, utility bills, travel, cinemas, supermarkets, and more.
  • Complimentary Premier Inn breakfast for two when you join us.

Equality and Diversity

We are an inclusive organisation that welcomes applicants from all backgrounds. We encourage under‑represented groups—including women, ethnic minorities, people with disabilities, and LGBTQIA+ members—to apply. We support workplace accommodations, part‑time and flexible working where possible.

Job Reference: 112440‑4492

Advertised on: 14 Oct 2025

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Reception Team Member employer: Whitbreadrestaurants

Join our Premier Inn team in Barry Island, where we pride ourselves on creating a welcoming and inclusive work environment. With competitive pay, extensive training, and a range of employee benefits including discounts and a complimentary breakfast, we are committed to supporting your growth and well-being. Experience the joy of hospitality while being part of a diverse team that values every member's contribution.
Whitbreadrestaurants

Contact Detail:

Whitbreadrestaurants Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Reception Team Member

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Premier Inn and their values. This will help you connect with the team and show that you're genuinely interested in being part of their welcoming environment.

✨Tip Number 2

Practice your people skills! As a Reception Team Member, you'll be interacting with guests all day. Role-play common scenarios with a friend or family member to boost your confidence in handling check-ins, inquiries, and any issues that might pop up.

✨Tip Number 3

Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the hotel in a polished manner.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way in making you memorable. It shows your enthusiasm for the role and keeps the conversation going, which could give you an edge over other candidates.

We think you need these skills to ace Reception Team Member

Customer Service Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Cash Handling
Time Management
Teamwork
Adaptability
Organisational Skills
Conflict Resolution

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in making your application stand out.

Tailor Your Application: Make sure to tailor your application to the Reception Team Member role. Highlight relevant experience and skills that match the job description. This shows us that you’ve done your homework and are genuinely interested in the position.

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and stick to straightforward language to convey your message effectively.

Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Premier Inn.

How to prepare for a job interview at Whitbreadrestaurants

✨Know the Role Inside Out

Before your interview, make sure you understand the key responsibilities of a Reception Team Member. Familiarise yourself with check-in and check-out procedures, as well as how to handle guest inquiries. This will show that you're genuinely interested in the role and ready to hit the ground running.

✨Practice Your People Skills

As a receptionist, you'll be the first point of contact for guests. Practice your communication skills and think about how you would handle different scenarios, like resolving guest issues or coordinating with housekeeping. A friendly and professional attitude goes a long way!

✨Showcase Your Organisational Skills

Being organised is crucial in this role. Prepare examples of how you've managed tasks or maintained records in previous jobs. Highlighting your ability to keep things running smoothly will impress the interviewers and demonstrate that you can support hotel operations effectively.

✨Embrace the Company Culture

Research Premier Inn's values and their commitment to inclusivity. During the interview, express your alignment with these values and how you can contribute to a welcoming environment. Showing that you fit into their culture can set you apart from other candidates.

Reception Team Member
Whitbreadrestaurants
Location: Cardiff
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